Souid Mohamed Ali
Fresh Food Manager
Muscat
Summary
Proactive Fresh Food Manager with expertise in running smooth and successful fresh food department. Matches employees to tasks to boost productivity across workforce. Forward-thinking and resourceful with results-driven mentality. , hiring and training productive and service-focused grocery employees. Proficient in ordering supplies, coordinating records and maintaining health and safety standards. Good understanding of market conditions, seasonal needs and customer preferences. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
3
3
Languages
Work History
Fresh Food Manager
Carrefour Majid al Futtaim
Muscat
08.2021 - Current
- Purchased new inventory according to expected regular and holiday demand.
- Determined and implemented appropriate productivity, quality and service goals.
- Completed cycle counts and monthly inventory.
- Trained and led team of +50 department team members.
- Trained and developed personnel to improve safety, employee relations and resolve issues.
- Used strategies to promote exceptional customer service and create positive environment for employees and clients.
- Encouraged departmental employees to present positive, exemplary image to customers.
- Managed senior-level personnel working in marketing and sales capacities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Recruited and developed employees for fresh food department.
- Managed overstocking, restocking and inventory control procedures during shift.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Supervised staff of +50 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Section Manager
Majid al Futtaim
Muscat
08.2014 - 07.2021
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Resolved customer service escalations to promote mutually beneficial outcomes.
- Improved user service quality to promote customer loyalty and enhance operations efficiency.
- Managed personnel by implementing company policies, procedures, work rules and disciplinary action.
- Evaluated production schedules and orders to arrange required materials and plan staffing needs.
- Report on management regarding sales results and productivity
- Following Hygiene procedures
- · Pricing, make available a wide range, manage a staff, control quality and freshness... Ordering, return, receiving, promotion, planogram of display
Section Manager Fruits and Vegetables
Rayan distribution
Tunis
10.2012 - 03.2014
- Resolved problems, improved operations and provided exceptional service.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Drove operational improvements which resulted in savings and improved profit margins.
- Maintained energy and enthusiasm in fast-paced environment.
- Monitored company inventory to keep stock levels and databases updated.
- Worked with customers to understand needs and provide excellent service.
Education
Associate of Baccalaureate Studies In Economic - Economic And Managment
Asdrubal
Tunisia 09.2008 - 06.2009
Bachelor's Degree - Sales, Distribution, And Marketing Operations
Higher Institute of Technological Studies of Rades
Tunisia 09.2009 - 06.2012
Skills
Department operations
Certification
Intermediate Food Hygiene
Timeline
Fresh Food Manager
Carrefour Majid al Futtaim
08.2021 - Current
Section Manager
Majid al Futtaim
08.2014 - 07.2021
Section Manager Fruits and Vegetables
Rayan distribution
10.2012 - 03.2014
Bachelor's Degree - Sales, Distribution, And Marketing Operations
Higher Institute of Technological Studies of Rades
09.2009 - 06.2012
Associate of Baccalaureate Studies In Economic - Economic And Managment
Asdrubal
09.2008 - 06.2009
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