SOKAINA EL HOUKOUK
Abu Dhabi
Summary
Passionate, experienced and highly administrative communication officer skilled in creating engaging social media content. With knowledge of human resources and organizational skills, managing multiple tasks and delivering high-quality work.
Overview
8
8
years of professional experience
Work History
Guest Service Agent
Sofitel Thalassa Agadir
06.2016 - 11.2017
Branch Operations Coordinator
Lumiere Skin Clinic
08.2018 - Current
- Lumiere Skin Clinic ABU Dhabi Branch Coordinator
- Organized office operations and procedures.
- Coordinated staff scheduling, ensuring adequate coverage during peak hours and holidays.
- Assisted Branch Operations Manager with ad-hoc tasks.
- Boosted employee retention by fostering positive work environment and providing ongoing support and training.
Front Line Officer and Assistant Manager
Fairmont Bab Albaher
12.2017 - 08.2018
- Utilized strong observational skills to detect unauthorized access attempts or potentially hazardous situations within premises quickly.
- Improved response times for emergency situations through development of efficient action plans.
- Assisted in coordination of emergency response drills to improve preparedness for potential crises.
Hostess and Assistant Leader
FAIRMONT BAB ALBAHR
12.2016 - 11.2017
Education
High School Diploma -
ENCG AGADIR
MOROCCO06.2015
Skills
- Organisition and time Management Adaptability
- Problem solving
- Computer Literacy
- Project Management Tools
- Strong Communication
- Talent Management: Experienced in implementing Strategies for talent acquisition, development, and retention
Languages
ARABIC
FRENCH
ENGLISH
GERMAN
Classification
External General Purpose
Timeline
Branch Operations Coordinator
Lumiere Skin Clinic
08.2018 - Current
Front Line Officer and Assistant Manager
Fairmont Bab Albaher
12.2017 - 08.2018
Hostess and Assistant Leader
FAIRMONT BAB ALBAHR
12.2016 - 11.2017
Guest Service Agent
Sofitel Thalassa Agadir
06.2016 - 11.2017
High School Diploma -
ENCG AGADIR
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