I characterize myself for being an honest, hard-working, punctual and people person, I'm committed to my duties, skilled Telephone & front desk Reception with over 6 years of experience in hospitality, Expertise in all facets of hotel management, including front desk, F&B service, sales & Marketing, customer service and the ability to learn concepts quickly.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work history
Assistant Sales Manager Leisure & Government GCC
La Suite Dubai Hotel & Apartments - NH Collection
Dubai, UAE
03.2023 - 08.2025
Develop and maintain relationships with key travel agencies, tour operators and DMC.
Preparing Contracts, Special Offers, and hotel availability - ensuring partners have the updated information.
Engaging in weekly sale activities and representing the hotel in order to secure the continuous growth of business includes (Sales Calls, Site Inspections, Entertainment, Sales Blitz, FAM trips, trade shows networking events, and roadshows to increase brand awareness and market share.
Collaborate with the Revenue Management team to implement optimal pricing and yield strategies.
Prepare sales reports, forecasts, and market analysis to support strategic decision-making.
Generate and maintain customers of the government Segment through various sales activities (face-to-face sales calls, telephone calls, entertainment, site inspections, Roadshow), ensure complete coverage of own portfolio of accounts and achieve targets and maximum productivity.
Formulate and negotiate government Offers, yearly Contracts and any other required business correspondence.
Achieve quarterly sales calls targets and monthly entertainment targets set by the Hotel.
Sales and Event Coordinator
Hospitality Management Holding
Dubai
08.2022 - 03.2023
Assisting customers with mail and calls for marketing and sales promotion.
Coordinating with different departments for event groups & follow up with the leads.
Assist the Director of Sales & Marketing with report works and support functions.
Create contract & group offers, conduct site inspections, entertainment for our partners.
Bring weekly influencers to introduce our new brand hotel in social media.
Education
Certificated of Cabin crew Training - Training for Cabin Crew as per IATA Standards
Wingsway Training Institute
Certificate of Higher Education - Hospitality and Tourism Industry
Alison International School of Hotel Management
Bachelor's degree - undefined
Prince Moulay Abdelah
Skills
Sales & Marketing
Teamwork
Personalized Customer service
Problem Solving
Quick learner
Stress Tolerance
Interpersonal skills
Able to Sell different products
Timeline
Assistant Sales Manager Leisure & Government GCC
La Suite Dubai Hotel & Apartments - NH Collection
03.2023 - 08.2025
Sales and Event Coordinator
Hospitality Management Holding
08.2022 - 03.2023
Certificate of Higher Education - Hospitality and Tourism Industry
Alison International School of Hotel Management
Bachelor's degree - undefined
Prince Moulay Abdelah
Certificated of Cabin crew Training - Training for Cabin Crew as per IATA Standards
Director of Revenue Optimization at Shangri-La Dubai Hotel and Shangri-La Dubai ApartmentsDirector of Revenue Optimization at Shangri-La Dubai Hotel and Shangri-La Dubai Apartments