Somayeh Havaj Ali
Dubai
Summary
Performance-oriented, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, Ability to handle multiple projects simultaneously with a high degree of accuracy alongside of psychology and strategic management background. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills,
Overview
5
5
years of professional experience
Work History
Sales Manager
Emaar
09.2022 - Current
- Skilled at working independently and collaboratively in team in fast moving environment.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing projects.
- Analytical skills Knowledge of CRM systems
- Trained, coached, and mentored new sales associates for maximum performance.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Self-motivated, with strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills managed over 20 customer per day and activates all small agencies to work with company.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced environment.
- Organized and detail-oriented with strong work ethic.
- Cultivated interpersonal skills by building positive relationships with others.
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Established and cultivated solid business relationships with new or existing customers.
Sales Manager
SLS Hotel and Resident, WOWRED Developer
11.2021 - 09.2022
- Established and cultivated solid business relationships with new or existing customers.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates Manage customer sales experience and post-sale customer service experience. - Sales planning, marketing, client engagement
- Work in coordination with operations and Compliance and always ensures compliance with sales policies and processes.
- Creating pool of committed and profitable network of local and international brokers to increase company’s sales volume.
- Acquire new clients and manage existing clients.
- Create and implement marketing strategies for lead generation.
- Assist buyers in making informed decisions.
- Resolve customer queries timely and effectively
- Good communication and interpersonal skills
- Strong customer management and Sales experience
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Resolved customer issues quickly to close deals and boost client satisfaction
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Met with clients, delivering presentations, and educating on product and service features and offerings
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Sale Executive
ITR
08.2018 - 11.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention
- Directed sales support staff in administrative tasks to help sales reps close deals
Education
POSTGRADUATE, MBA - STRATEGIC MANAGEMENT AND LEADERSHIP
Metropolitan University of London
UK2016
BSC - HONES HEALTH AND SCIENCES, STUDYING SCIENCES AND PSYCHOLOGY
Roehampton University
UK2013
DIPLOMA - ACCESS TO HEALTH AND SCIENCE AT
Carshalton College
UK2010
BSC - Archeology
BOALI University of Hamedan
IRAN2008
Skills
- Analytical and Critical Thinking
- Organization and Time Management
- Remote Office Availability
- Task Prioritization
- Teamwork and Collaboration
- Consumer behavior
- Ethical understanding and behavior and Communication
sport, reading.
Highley passionate about healthy lifestyle , being in the sport filed for last 10 year, i believe being physical and mentally healthy play a major roll in all the area of life , especially work environment also that has been Enhanced my confidence In addition to increased productivity.
Timeline
Sales Manager
Emaar
09.2022 - Current
Sales Manager
SLS Hotel and Resident, WOWRED Developer
11.2021 - 09.2022
Sale Executive
ITR
08.2018 - 11.2020
POSTGRADUATE, MBA - STRATEGIC MANAGEMENT AND LEADERSHIP
Metropolitan University of London
BSC - HONES HEALTH AND SCIENCES, STUDYING SCIENCES AND PSYCHOLOGY
Roehampton University
DIPLOMA - ACCESS TO HEALTH AND SCIENCE AT
Carshalton College
BSC - Archeology
BOALI University of Hamedan
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