Soumiya Jariki
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
16
16
years of professional experience
Work History
Manager of Beauty Therapy Salon
VICTORKEYROUZ X AMARAYA
02.2024 - 11.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Therapist
Wellbeings Holistic Healing, Renaissance Business-b
01.2022 - 01.2024
- Delivered customized massage and healing therapies to enhance client relaxation and wellness.
- Managed client appointments and ensured a smooth, organized flow of daily operations.
- Educated clients on home care routines and recommended suitable products to boost sales.
- Maintained a clean and tranquil environment adhering to spa hygiene standards.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
Therapist
Izil Beauty, Dubai Mall
01.2020 - 01.2022
- Provided specialized facials and body treatments tailored to client needs.
- Assisted with retail sales of skincare products, achieving sales targets.
- Managed appointment scheduling and customer inquiries through email and phone.
- Trained new team members on service standards and client engagement techniques.
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
Therapist
Anbara Spa
03.2016 - 03.2019
- Administered various massage techniques, including deep tissue, hot stone, and aromatherapy.
- Developed personalized treatment plans to address specific client concerns.
- Ensured consistent high-quality service, resulting in repeat clientele.
- Collaborated with the team to maintain a calm and professional spa atmosphere.
Spa Manager
Jebel Gueliz Hotel
01.2015 - 01.2016
- Supervised daily spa operations, ensuring efficiency and guest satisfaction.
- Managed inventory and ordered supplies, maintaining optimal stock levels.
- Implemented marketing strategies to attract new clients and increase bookings.
- Oversaw staff training programs to uphold high service standards.
Spa Manager
The Zalag Kasbah Hotel
01.2014 - 01.2015
- Led a team of therapists, providing guidance and support to achieve service excellence.
- Created service packages and promotions to drive client engagement and sales.
- Handled budgeting and financial reporting for spa operations.
- Maintained compliance with safety regulations and hygiene protocols.
Massage Therapist
La Maison Arabe Hotel
01.2013 - 01.2014
- Delivered tailored massage treatments to hotel guests, ensuring a luxurious experience.
- Supported the team in maintaining a serene and welcoming environment.
- Assisted with reception duties, including managing bookings and client check-ins.
- Recommended home care products and upsold spa packages to guests.
Therapist
Mamounia Hotel
01.2012 - 01.2013
- Offered a range of massage therapies and skincare treatments to high-profile clients.
- Ensured a relaxing and therapeutic environment for all clients.
- Contributed to achieving sales targets through effective product recommendations.
- Maintained accurate client records and treatment logs.
Therapist
Royal Mansour Hotel
01.2011 - 01.2012
- Provided exceptional spa services, including massage and skincare therapies.
- Maintained a high level of professionalism and client confidentiality.
- Collaborated with the spa team to deliver seamless service to guests.
- Managed client feedback to continuously improve service quality.
Accountant
El-Kantawy Company
01.2010 - 01.2011
- Managed accounts payable and receivable, ensuring timely transactions.
- Prepared financial reports and assisted in budget planning.
- Handled payroll processing and reconciled bank statements.
- Maintained accurate records and filing systems.
Secretary
Regional Directorate of Agriculture
01.2009 - 01.2010
- Managed correspondence, scheduling, and administrative support for the director.
- Organized meetings and prepared detailed minutes.
- Handled confidential documents and maintained accurate filing systems.
- Assisted with data entry and report preparation.
Education
Certificate - Cosmetology
Diploma - Hairdressing
Diploma - Beauty Therapy
CLINIC 515
Dubai, United Arab Emirates01-2024
Diploma - IT
OFPPT
MAROCDiploma - Accounting
OFFPPT
Bachelor - Law
Cadi Ayyad University of Marrakech
Marrakesh, Maroc01-2015
Skills
- Massage Therapy Techniques
- Facial Treatments
- Customer Service Excellence
- Spa Management
- Sales Techniques
- Product Recommendations
- Appointment Scheduling
- Inventory Management
- Financial Reporting
- Budget Management
- Client Relationship Management
- Retail Sales
- Staff Training & Development
- Hygiene Protocol
- Skin Analysis
- Email Management
- Microsoft Word
- Microsoft Excel
- Reception Duties
- Communication Skills
- Team Collaboration
- Team leadership
- Operations management
- Problem-Solving
LANGUAGES
Arabic: Native
English: Fluent
French: Fluent
Timeline
Manager of Beauty Therapy Salon
VICTORKEYROUZ X AMARAYA
02.2024 - 11.2024
Therapist
Wellbeings Holistic Healing, Renaissance Business-b
01.2022 - 01.2024
Therapist
Izil Beauty, Dubai Mall
01.2020 - 01.2022
Therapist
Anbara Spa
03.2016 - 03.2019
Spa Manager
Jebel Gueliz Hotel
01.2015 - 01.2016
Spa Manager
The Zalag Kasbah Hotel
01.2014 - 01.2015
Massage Therapist
La Maison Arabe Hotel
01.2013 - 01.2014
Therapist
Mamounia Hotel
01.2012 - 01.2013
Therapist
Royal Mansour Hotel
01.2011 - 01.2012
Accountant
El-Kantawy Company
01.2010 - 01.2011
Secretary
Regional Directorate of Agriculture
01.2009 - 01.2010
Diploma - Hairdressing
Diploma - Accounting
OFFPPT
Certificate - Cosmetology
Diploma - Beauty Therapy
CLINIC 515
Diploma - IT
OFPPT
Bachelor - Law
Cadi Ayyad University of Marrakech
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