SOUMYA BHATKAL
Al Nadha
Summary
Total Work Experience of 7 years in International AML KYC Compliance in the field of Investment Banking and Sales Associate committed to providing outstanding customer service and maximizing sales. Highly-motivated employee with desire to take on new challenges. Strong work ethics, adaptability and exceptional interpersonal skills. Flexible in different situations and dynamic conditions.
Overview
4
4
Languages
11
11
years of professional experience
Work History
Office Coordinator
PG Plexus Commercial Holdings LLC
Dubai
05.2023 - Current
- Opening the Business Bank Accounts for the Non-Individuals.
- Collection and Verification of the KYC, License, MOA and other business related documents.
- Coordinating the informations between the departments- Sales /Real Estate/ E-Commerce and the Management.
- Scheduling and keeping a track of the daily meetings.
- Maintaining confidential department files/records of employees as well as the clients.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Instruction new hires on administrative procedures and company policies.
- Documentation of daily office activities in report logs for senior management review, smoothly implementing suggested operational changes to eliminate process gaps.
- Administered payroll and maintained proper documentation of employee personnel.
Senior Associate
State Street Corporate Services Mumbai Pvt Ltd
07.2021 - 11.2022
- Part of the KYC Quality Control Risk and Excellence Team.
- 6 Eye Check Review: Review of sampling once the production team completes the kyc review of Onboarding and Periodic Review Customers. Quality of the production team was measured based on the 6 Eye Check review. Manual 6 Eye Check Review on Next Review Date for the onboarded customers.
- Training of New Joiners for the QC team.
- KYC Platform access initiation for the new joiners.
Officer
SVC Co-Operative Bank Ltd
01.2019 - 07.2021
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
- Identified product or service improvements by remaining current on industry trends, market activities and competitors.
- Performing KYC for the Individuals and Non-Individuals filling the manual application forms.
- Handling of Gold Loans related queries and Disbursal.
- Handling of the regular customer complaints and reporting the same to the respective departments.
- Physical Cash counting during the beginning of the day and while closing the cash end of the day.
- Daily loading of cash in ATM Machine.
- Helped customers find specific products, answered questions and offered product advice.
Operations Analyst
J.P Morgan Services India Private Limited
01.2018 - 08.2018
- KYC/CDD/EDD for Renewals & Remediation clients for the North America Region.
- Attend the Business Calls on a daily basis to complete the review of a client keeping in mind the renewal dates and send for the Quality Check.
- To Keep a track on the regular procedural updates/regulatory changes.
- Coordinate with the Front Office Teams for the customers pending requirements/onboarding related documents.
AML Associate
StateStreet Global Adviser India Pvt Ltd, State Street
Bangalore
08.2015 - 12.2017
- Managing the KYC Apac Team and successfully completed the migration project on time. Screening checks on customers using the Worldcheck and Prime. To make the immediate decision in terms of new challenges. Attend business calls to resolve the issues very conveniently. Ability to identify the discrepancies and suggesting the ideas to control the same.
- Part of the KYC Training Team-Sharing the regular updates regarding the changes in the policies and procedures.
- Part of the Pilot Batch of Quality Assurance Team- 6 Eye Check review on the sample cases from the production team.
Education
MBA - Finance
Sir M. Visvesvaraya Institute of Technology, VTU
Bangalore06.2015
Skills
- Work Planning and Prioritization
- Ability to work under Pressure
- Customer Service and Client Account Management
- Cash Handling
- Product Recommendations/Product Sales
- Customer- and Service-Oriented/Client Engagement
- Documentation and Recordkeeping
- Ability to work under Pressure
- Training & Development/Planning & Organizing
- Microsoft Office
Achievements
- Spot Award for the Best performance at State Street.
Visa Status
Spouse Visa
Languages
English
First Language
Hindi
Proficient
C2
Kannada
Proficient
C2
Konkani
Proficient
C2
Timeline
Office Coordinator
PG Plexus Commercial Holdings LLC
05.2023 - Current
Senior Associate
State Street Corporate Services Mumbai Pvt Ltd
07.2021 - 11.2022
Officer
SVC Co-Operative Bank Ltd
01.2019 - 07.2021
Operations Analyst
J.P Morgan Services India Private Limited
01.2018 - 08.2018
AML Associate
StateStreet Global Adviser India Pvt Ltd, State Street
08.2015 - 12.2017
MBA - Finance
Sir M. Visvesvaraya Institute of Technology, VTU