Whisky & Beer
SOURAV DHARA
Bartender
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Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
year of professional experience
4
4
years of post-secondary education
Work History
SENIOR BARTENDER
Vida Emirates Hills
Dubai
- Utilized knowledge of mixed beverages and craft beers to serve guests in a timely fashion
- Ensured a hygienic environment for guests and employees
- Performed all bar products and supplies ordering to maintain inventory and nightly sales
- Increased revenue 15% by adding unusual and exotic items to the mixed beverage menu
- Prepared beverages in a fast-paced environment
- Recommended the restaurant’s food menu to bar guests
- Meticulously followed legal and sanitation policies, maintaining an A grading throughout my employment
- Doing monthly bar inventory and closed beverage cost below 21% in every month.
Bartender
BARTENDER -PARK PLAZA
2016.01 - 2017.02
- BENGALORE(218 rooms)
- Correctly received orders, processed payments and responded appropriately to guest concerns
- Served food and drinks efficiently and handled complaints accordingly
- Mastered Point of Sale (POS) computer system for automated order taking
- Strictly followed work schedule and attendance
- Able to answer any questions regarding menu and assist with menu selections
- Any other duties related to food and beverage service assigned by the manager
- F&B, -ALOFT HOTEL, AHMEDABAD(200 rooms)
- Always greet and welcome guests promptly in a warm and friendly manner
- Always thank and give fond farewell to guests conveying anticipation for their next visit
- Assist guest with table reservation
- Observed company's policies in giving quality customer service
- Cleaned and sanitized work station and equipment.
BARTENDER
BARTENDER -MARRIOTT HOTEL WHITEFIELD
01.2017 - 01.2015
- FAIRFIELD MARRIOTT RAJAJINAGAR, BENGALORE(148 rooms)
- Ensures that hotel brand standards and SOP's are consistently implemented
- Work with fellow staffs and manager to ensure that the restaurant
- Achieves its full potential
- Completes the daily responsibilities that are set for each individual shift
- Complete closing duties, including restocking items, turning off lights, etc
- Conducts monthly inventory checks on all operating equipment and supplies
- BENGALORE(364 rooms, Worked in a fast-paced environment waiting tables and simultaneously tending bar
- Managed cash register and monetary transactions correctly
- Performed opening and closing duties as required
- Provided assistance with monthly inventory control and product orders.
Education
Bsc - hotel and hospitality administration
BSHM
01.2013 - 04.2014
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BMHS
01.2012 - 05.2014
Skills
Opera reservations ; MICROS (operations and configuration); Microsoft Officeundefined
Interests
Timeline
BARTENDER
BARTENDER -MARRIOTT HOTEL WHITEFIELD
01.2017 - 01.2015
Bartender
BARTENDER -PARK PLAZA
2016.01 - 2017.02
Bsc - hotel and hospitality administration
BSHM
01.2013 - 04.2014
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BMHS
01.2012 - 05.2014
SENIOR BARTENDER
Vida Emirates Hills
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