Overview
Work History
Education
Accomplishments
Affiliations
Software
Certification
Timeline
Generic

Sowbarnika Sathishkumar

Information Technology
Dubai

Overview

4
4
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
1
1
Language

Work History

Senior Technical Support Engineer

Zoho Corporation
Chennai
06.2019 - Current
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Served as primary point of contact for support relating to owned solutions and products.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Education

Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering

Sri Krishna College of Engineering And Technology
Coimbatore
07.2015 - 07.2019

Accomplishments

  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • International Council of Nurses
  • Toastmasters
  • Project Management Institute

Software

Matlab

Certification

Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Senior Technical Support Engineer

Zoho Corporation
06.2019 - Current

Bachelor of Engineering Technology - Electrical, Electronics And Communications Engineering

Sri Krishna College of Engineering And Technology
07.2015 - 07.2019

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Sowbarnika SathishkumarInformation Technology