SOWMIYA PRABAKARAN

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• Preparing Quotations, Sales Orders, Delivery Reports, Invoices and then follow up on sales quotations made for clients.
• Ensure that all invoices are delivered to the respective Sales Executive in coordination with Accounts and make certain that payments are received.
• Preparing of LPO’s and follow ups to ensure that the LPO’s are received on time and sent to the dealers.
• Coordinate with the dealers for light quotes and ensure a good communication to receive the products on time without delay.
• Maintain company ledgers and record all daily financial transactions.
• Processing bank payments, Maintaining petty cash fund and related report and having knowledge in VAT submission.
• Preparing Lighting Layout Diagrams.

• Provided support for document controls and worked with contract documents.
• Day to Day Coordination of office Administration Activities.
• Coordinated document exchange between departments, contractors, suppliers and customers.
• Managed technical documentation flow of engineering, project management and construction activities.
• Day to Day Coordination of office Administration Activities.
• Answering phones in a professional manner, and routing calls as necessary.
• Receiving, Registering, Distributing and Follow Up on Enquiries Received.
• Coordinate Meetings and Prepare Minutes for Branch Offices & Individual Meetings as required.
• File documents in physical and digital records.
• Manage the flow of documentation within the organization.
• Ensure that quality documentation, such as documents, drawings, RFIs, and incoming and outgoing registers, is maintained.

• Handling Calls & E-Mails by answering customer queries.
• Responsible for serving customer queries and providing advice &support on a range of product related issues.
• Responding to complaints from customers and give after-sales support when requested.
• Provide financial information to management by analyzing accounting data in report format.
• Extremely knowledgeable in office (admin / secretarial).

• Assist Sales & Service Engineer by getting new AMC orders and Enquiry.
• Provide assistance to sales management for the preparation of weekly,monthly, quarterly and annual sales reports.
• Responsible for tracking and clearing Air / Ocean imports and Exports arranged for timely delivery of cargo to customers.
• Routinely use Enterprise Resource Planning tools, such as SAP, to forecast inventory needs, track physical inventory and invoices in realtime.
• Process all sales orders and invoices, ensuring that orders are filled in a timely manner.
• Prepared documents for Tender Submission & submitted in Online Portal.
• Follow up with customers regarding payment and order conformation.