Sowmya Yohannan
Dubai,United Arab Emirates
Summary
Dedicated Admin cum Accountant with 11 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Admin cum Accountant
COPYCAREGENERALTRADINGLLC
AL QUSAIS, INDIA,UAE
08.2019 - 01.2024
- Managed office activities, supervised employees, managed company databases, trained new employees, verified invoices, created and edited spreadsheets, produced and distributed monthly reports, performed office duties
- Resolved invoices queries and raised credit notes by communicating clearly and professionally.
- Monitored accounts payables and receivables to proactively spot and handle problems.
- Calculated bills owed by customers, prepared invoices and distributed statements.
- Wrote professional letters, emails and memoranda for business communication.
- Examined, scanned and input documents in software system.
- Supported staff with administrative needs for photocopying, faxing and filing.
Office assistant
LIC PRIMIUM POINT
KANNUR, INDIA
01.2013 - 07.2018
- Kept inventory of office supplies, handled cash and card payments, reduced customer wait times, resolved customer complaints, used cash registers and POS systems, answered questions about store policies, completed opening and closing procedures
- Opened office each day and readied spaces for staff and guests.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Resolved customer complaints and answered queries about store products.
Education
Diploma - Computer Operator and Programming Assistant
ITI Women College Manglore
Manglore, Karnataka 08.2007 - 08.2008
Bachelor of Arts - Sociology
Karnataka State Open University
Mysore, Karnataka 05.2010 - 05.2013
Skills
- Administrative support
- Microsoft Office
- Office management
- Bookkeeping
- Office administration
- Accounts Payable/Accounts Receivable
- Mail handling
- Data entry
- Employee management
- Records management
Languages
English
Fluent
Malayalam
Fluent
Kannada
Fluent
Personal Information
- Visa Status : Visit Visa / 05/05/2024
- Passport Number: N3679594
- Date of birth: 05/17/1990
- Gender: Female
- Nationality: Indian
- Marital status: Married
Timeline
Admin cum Accountant
COPYCAREGENERALTRADINGLLC
08.2019 - 01.2024
Office assistant
LIC PRIMIUM POINT
01.2013 - 07.2018
Bachelor of Arts - Sociology
Karnataka State Open University
05.2010 - 05.2013
Diploma - Computer Operator and Programming Assistant
ITI Women College Manglore
08.2007 - 08.2008
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