Spandanika Sahu

• Responsible for overseeing and coordinating daily operational activities, ensuring smooth business operations, managing budgets, analyzing processes for improvement, and implementing strategies to enhance efficiency.
• Spearheaded operational improvements across multiple departments, resulting in 20% increase in overall efficiency.
• Managed a team of 4 operational staff, ensuring all processes were aligned with organizational goals and deadlines.
• Collaborated with senior leadership to develop and implement strategic operational plans, aligning resources with business objectives.
• Involved in vendor negotiations, which reduced procurement costs by 10%.
• Monitored key performance indicators (KPIs) and provided regular reports to senior management to drive decision-making.
• Enhanced communication between departments, streamlining information flow and improving cross-functional collaboration.

Work Experience:

• Manager of a team of 16 with the process - Global Coordination, Network Coordination and Billing
• Mentored and coached a team for their career opportunities and growth
• Leading 4 mega engagement, working with US onshore team
• Network Coordinator. Coordinating with all countries globally on tax returns, tax briefings, tax questionnaires, tax missing information
• Key SPOC on the firm's L&D department. Planning, Organizing and Executing
• Appointed as the project lead for the Global Coordination Services (GCS) on the engagements and monitoring the deliverables
• Played a vital role in supporting/backing up the reporting manager
• In depth analysis of assignee's requirement on their tax service requirement i.e., Tax Return or Tax Briefing services
• Handling Billing and OOS services for Foreign offices to invoice the clients

Ad hoc responsibilities:

• Performing high-level reviews on service initiations of assignee's various assignments
• Delivering monitoring reports of briefings and tax returns of an assignee
• Collaborate with external and internal clients to maintain efficiency and bring new scope of work
• In-depth analysis of client's budget and generating ideas for process efficiency

Work Experience:

• Manager of a team of 9 with 3 different process
• Mentored and coached a team for their career opportunities and growth
• Leading 2 mega engagement, working with US onshore team
• Network Coordinator. Coordinating with all countries globally on tax returns, tax briefings, tax questionnaires, tax missing information
• Key SPOC as a final reviewer in assignee's tax returns on publishing process
• Appointed as the project lead for the Global Coordination Services (GCS) on the engagements and monitoring the deliverables
• Played a vital role in supporting/backing up the reporting manager In depth analysis of assignee's requirement on their tax service requirement i.e., Tax Return or Tax Briefing services
• Handling Billing and OOS services for Foreign offices to invoice the clients

Ad hoc responsibilities:

• Performing high-level reviews on service initiations of assignee's various assignments
• Delivering monitoring reports of briefings and tax returns of an assignee
• Collaborate with external and internal clients to maintain efficiency and bring new scope of work
• In-depth analysis of client's budget and generating ideas for process efficiency

Work Experience:

• Appointed as a key SPOC in Bangalore to provide the GCR (Global Compliance and Reporting for Engagement Management Services) services on the clients based on United States and the only contact to maintain the EYDC (Data Collection) tool
• Collaborated with Partners globally for more than 100 + countries
• Played a pivotal role as a project manager by partnering with clients and bringing more insight to streamline the process
• Exceeded business performance indices and was recognized as a strategy partner for a rotation to United States - Texas for 6 months to collaborate with key partners/clients to gain the skill set required and transition back to EY India team

Ad hoc Responsibilities:

• Constantly identified ways to streamline the process which in turn helped in expanding the scope work on current engagement
• Performed high-level scope of client work, which includes budget analysis, maintaining the scope and fees for an engagement
• Led and managed the team in allocation of the work and ensuring that we meet the deadline with quality. Also assisted the TL/manager in managing the team
• Drove onboarding and knowledge retention sessions and also played a key role in mentoring 4 team members
• Identified ways to streamline the process that saved up to 120 ours which resulted in efficiency gain
• Adhering to Exceptional Client Services