Spinghar Safi
Dubai
Summary
Multilingual, interdisciplinary professional with a strong track record spanning public administration, operations, IT infrastructure, and stakeholder management. Demonstrated success directing cross-departmental initiatives and external partnerships. Holds advanced competencies in business process management, strategic planning, AI integration, and digital transformation, complemented by a foundational understanding of corporate sustainability and lean principles.".
Overview
6
6
Languages
15
15
years of professional experience
Work History
Integration Officer
City of Hürth – Local Government Authority
Hürth
11.2017 - 09.2025
- Coordinated initiation and management of integration project tasks to ensure timely progress and stakeholder engagement.
- Coordinate integration work across administration teams and external partner schedules.
- Facilitated local integration council executive management activities, optimising key meeting outcomes and collaboration.
- Acted as primary contact for migrant associations and support groups, delivering tailored assistance and resources to enhance community support.
- Acted as the primary contact for migrant associations and support groups, providing assistance and resources.
Educational Support Associate
Non-profit Society of the Franciscan Sisters of Olpe mbH (Josefshaus)
Bornheim
07.2016 - 10.2017
- Organised educational activities, preparing materials and supervising delivery to enhance learning experiences.
- Coordinated immediate welfare support, adhering to safeguarding procedures to protect vulnerable individuals.
- Monitored unaccompanied minor refugees in residential group settings, ensuring safety and well-being.
Refugees administrative support
Malteser Hilfsdienst e.V.
Cologne
11.2015 - 07.2016
- Coordinated with authorities, volunteers, and aid organisations to effectively manage case support and ensure comprehensive assistance.
- Supported legal matters by preparing detailed asylum application information and guidance for applicants.
- Registered federal office intake for migration and refugee assistance, ensuring accurate documentation and timely processing.
Founder
Gherat Services company
12.2012 - 10.2015
- Developed website updates by implementing domain settings and optimising content management workflows.
- Managed graphic and print design projects to meet marketing and stakeholder objectives.
- Provided technical support to users and ensured reliability of core IT infrastructure systems.
- Produced professional videography and photography for personal and professional use.
Administrative & Operations Assistant
Event Palast GmbH
Hürth
02.2012 - 10.2012
- Managed human resources and administration tasks, maintaining precise documentation to support operational compliance.
- Processed customer orders and invoices, ensuring accuracy of details across records for efficient transactions.
- Coordinated event schedules and bookings, providing onsite support to ensure smooth execution.
- Managed warehouse stock movements, packing, dispatch, and delivery updates daily.
System Administrator
Afghan IPTV
Hürth
05.2010 - 01.2012
- Managed IPTV streaming, ensuring reliable performance of encoders, servers, and databases.
- Maintained networking infrastructure and kept servers performing reliably for services.
- Provided technical troubleshooting for users, incidents, and service requests promptly.
- Managed set-top box (STB) devices to ensure optimal functionality. and supported managed streaming workflows day to day.
- Oversaw daily operations of online shop to enhance user experience. and ran digital marketing campaigns weekly.
- Managed website content updates to keep pages accurate and current.
Education
IT Development Assistant (IHK Certified) -
Rhein-Erft-Akademie
Erftstadt, Germany12-2009
Baccalaureate Certificate -
Rahman Baba Secondary School
Peshawar, Pakistan06-2005
Master of Business Administration (MBA) - AI and Business Process Management
NIBM Global
Trivandrum, India04-2026
Social Computer Science BSc. (uncompleted) -
Fulda University of Applied Sciences
Germany03-2020
High School - University of applied sciences entrance qualification -
Abendgymnasium School
Cologne, Germany01-2016
Skills
- Integration management
- Project management
- Case management
- Data analysis
- Event coordination
- Digital media management
- Technical troubleshooting
- IT assistance
- Software installation
- Hardware management
- Process optimisation
- Intercultural communication
- Teamwork
- Leadership skills
- Report writing
Language Skills
German
Proficient
C2
English
Advanced
C1
Pashto: Native language, fluent in written and spoken form
Proficient
C2
Persian
Proficient
C2
Urdu
Advanced
C1
Hindi
Upper Intermediate
B2
Hobbies and Interests
Interessen: Cricket, AI, cultural & Family events, IT
Other
Voluntary Work, Cologne, Germany, Voluntary support in setting up and operating a distribution center for refugees in Cologne - Germany
Timeline
Integration Officer
City of Hürth – Local Government Authority
11.2017 - 09.2025
Educational Support Associate
Non-profit Society of the Franciscan Sisters of Olpe mbH (Josefshaus)
07.2016 - 10.2017
Refugees administrative support
Malteser Hilfsdienst e.V.
11.2015 - 07.2016
Founder
Gherat Services company
12.2012 - 10.2015
Administrative & Operations Assistant
Event Palast GmbH
02.2012 - 10.2012
System Administrator
Afghan IPTV
05.2010 - 01.2012
IT Development Assistant (IHK Certified) -
Rhein-Erft-Akademie
Baccalaureate Certificate -
Rahman Baba Secondary School
Master of Business Administration (MBA) - AI and Business Process Management
NIBM Global
Social Computer Science BSc. (uncompleted) -
Fulda University of Applied Sciences
High School - University of applied sciences entrance qualification -
Abendgymnasium School