SRĐAN STAMENKOVIC
Billing team lead
Summary
I am a professional with 6 years of work experience for the respectable trucking company, with the bachelor in economics.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
2025
2025
years of professional experience
4
4
Languages
Work History
BILLING TEAM LEAD
LEXMAR
1 2020 - Current
- Collaborated with sales and customer service departments to resolve billing discrepancies, fostering strong interdepartmental relationships.
- Mentored junior staff members through ongoing professional development opportunities; contributing towards cultivating a high-performance culture within the billing team.
- Spearheaded the implementation of new billing software, optimizing workflow efficiency and reducing manual data entry errors.
- Established clear communication channels between the billing team and other departments within the company; improving collaboration efforts toward resolving issues quickly.
SUPPLY CHAIN - SALES OPERATIONS
EIBHO
06.2022 - 05.2024
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
- Implemented data-driven decision-making processes, leading to more accurate demand forecasting and reduced stockouts.
- Oversaw demand planning, purchasing, and logistics.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
BILLING SPECIALIST
LEXMAR
01.2018 - 12.2018
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Education
Bachelor degree - Economics
Megatrend
01.2013 - 1 2017
Skills
Invoice management
Payment processing
Industry expertise
Compliance
Billing systems and software
Customer service
Customer engagement
Claims processing
Multitasking and organization
Conflict resolution
Dispute resolution
Team management
MS office suite
Timeline
SUPPLY CHAIN - SALES OPERATIONS
EIBHO
06.2022 - 05.2024
BILLING SPECIALIST
LEXMAR
01.2018 - 12.2018
Bachelor degree - Economics
Megatrend
01.2013 - 1 2017
BILLING TEAM LEAD
LEXMAR
1 2020 - Current
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