SRAVAN KUMAR BANDARI
Nizamabad
Summary
Efficient medical secretary and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients.
Overview
8
8
years of professional experience
Work History
SALEM MUHAISNAH VISA MEDICAL CENTER
CUSTOMER RELATIONSHIP EXECUTIVE
DUBAI
10.2023 - Current
- Coordinated with clinical staff to manage patient flow, reducing wait times and improving satisfaction.
- Collaborated with other departments within the facility to ensure smooth operations.
- Worked closely with physicians and other healthcare providers to ensure quality care for all patients.
- Utilized hospital systems to update patient records, ensuring accuracy and completeness.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Developed strong working relationships with physicians, nurses and other healthcare professionals.
- Reviewed all customer documentation to ensure accuracy prior to submission.
- Identified potential risks associated with staffing operations and developed solutions accordingly.
EDP and Cashier
Anagha Laxmi Shopping Mall
01.2021 - Current
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Scanned items and checked pricing on cash register for accuracy.
Medical Representative
Asinta Pharmaceutical
01.2021 - 01.2022
- Conducted market research to identify target markets and develop strategies for increasing sales volume.
- Developed and implemented detailed plans for introducing new products to physicians and other healthcare providers.
Messenger
Abu-Dhabi Judicial Department
11.2016 - 11.2020
- Company Overview: under national corporation for Tourism hotel
- Provide assistance to project secretary such as filing& scanning or documents in daily basis
- Assisting daily basis with all clients and visitors
- Collecting different documents and handover to the project secretary for formal distributions
- Responsible in filing documents incoming and outgoing correspondence
- Responsible in distributing transmittal as per instructions or project manager
- Under national corporation for Tourism hotel
Education
B. TECH - CSE
JNTU University
01.2014
Intermediate - M.P.C
SRI NARAYANA JR college
Nizamabad01.2009
SSC -
Chaitanya high school
Nizamabad01.2007
Skills
- MS OFFICE
- Word
- Excel
- Java
- Documentation expertise
- C language
- Efficient
- Well-behaved
- Hardworking
- Self-motivated
- Able to work independently
- Visa application expertise
Disclaimer
All the above facts are true and correct to the best of my knowledge. If you could give a chance to work with you, I assure that I will discharge my duties to the entire satisfaction of your organization.
Personal Information
- Passport Number: C1375494
- Passport issue Date : 21/08/2024
- passport validity Issue: 20/08/2034
- Date of Birth: 23/07/1991
- Gender: Male
- Nationality: India
Languages
Hindi
First Language
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Arabic
Intermediate (B1)
B1
Timeline
SALEM MUHAISNAH VISA MEDICAL CENTER
CUSTOMER RELATIONSHIP EXECUTIVE
10.2023 - Current
EDP and Cashier
Anagha Laxmi Shopping Mall
01.2021 - Current
Medical Representative
Asinta Pharmaceutical
01.2021 - 01.2022
Messenger
Abu-Dhabi Judicial Department
11.2016 - 11.2020
B. TECH - CSE
JNTU University
Intermediate - M.P.C
SRI NARAYANA JR college
SSC -
Chaitanya high school
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