Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
AV. SREE ADHIKESSAVAN

AV. SREE ADHIKESSAVAN

Head Of Supply Chain & Logistics
Dubai

Summary

Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 18 years of experience in leading organizational business units.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15

Years in Supply Chain & Logistics Operations

4
4

Languages ( English, Hindi, Tamil, Malayalam )

10
10

Years of Omni Channel Leadership

18
18

Focused on Customer Delight

15
15

Continues process improvement

Work History

Director

GMG – United Arab Emirates
Dubai
02.2023 - 08.2023
  • Fulfilment Operations – GCC Region, Oversee end-to-end supply chain operations for the GULF region, including procurement, inventory management, logistics, and distribution across Gulf countries (800+ Staff, 245+ Stores, 0.8 Mil Sq.ft warehouse )
  • Leading the Warehousing & distribution for brands (Nike, Columbia, Jordan, The North Face, Timberland, Vans)
  • Lead Strategy Implementation and monitoring the forecasted volumes to run operations efficiently by reducing costs, and improve customer satisfaction
  • Communication Flow management on a daily basis has been success factor which provided guidance, coaching, and performance management to drive results
  • Cross-functional Team Leadership with internal stakeholders, including sales, marketing, finance, and operations, to ensure alignment of supply chain activities with business objectives
  • Accountable for inventory control measures to reduce carrying costs and inventory obsolescence while maintaining high service levels
  • (Inventory Cover, Damage clearance, Store Return Management)
  • Monitored key performance indicators (KPIs) and implemented performance metrics to evaluate supply chain performance and drive ongoing improvement efforts
  • Participate in Zero Based budgeting exercise
  • Share recommendations on CapEx , OpEx, SRAD levels with finance team for Yearly budgets
  • Establish and maintain relationships with key suppliers and contractors and service providers, negotiating contracts and agreements and ensure track and trace of receivables
  • Lead the Warehousing & Transportation Cost Reduction programs to drive efficiency and reduce cost per unit
  • Monitor transportation network and distribution to ensure OTIF
  • Route optimisation / Load Factoring, Priority deliveries are my key focus areas
  • To reduce costs and improve delivery times.

Head of Supply Chain

Landmark group
Riyadh
07.2021 - 01.2023
  • Managed Supply Chain Operations for USD 3.2 Billion Retail Sales in Saudi Arabia
  • Hired, developed and led team of direct reports.
  • Developed and maintained strong cross-functional relationships within overall organization.
  • Defined or refined KPIs signaling success for partners across quality, performance and cost-efficiency dimensions and drove improvements in target metrics.
  • Built scalable supply chain operations teams to work with growing business.
  • Oversaw purchasing process and linked demand planning to manufacturing and fulfillment needs.
  • Supervised 1250 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
  • Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Supervised 1260 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
  • Oversaw demand planning, purchasing, and logistics.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
  • Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
  • Developed and enforced policies and procedures in compliance with local and federal regulations.
  • Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
  • Improved, standardized and documented planning and scheduling processes.

Regional Supply Chain Manager

Landmark Group
Riyadh
10.2018 - 06.2021
  • Head the department and Ecommerce business. Build and grow knowledge and understanding of the e-commerce function within group by cultivating and training talents
  • Define key roles and responsibilities across a dedicated e-commerce team, manage performance, and push for accountability in delivery
  • Managed warehousing, supply chain operations and delivery on key business metrics of quality, productivity, and service levels in line with retail expectation (260 Stores, 500K Sq.ft warehouse)
  • Organized and maintained correct inventory levels to drive highest turns possible on inventory.
  • Developed logistics process map that cut average product delivery time from 4 days to 30 hours, leading to 100% customer satisfaction
  • Managed 7X volumes in distribution centre by effective space & manpower planning in operations
  • Improved Operational Efficiency by 12% consistently and gained the best DC operations award
  • Managed of all e-commerce Fulfillment and Returns activity across Saudi Arabia
  • Supervised 355 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
  • Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
  • Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Oversaw demand planning, purchasing, and logistics.
  • Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
  • Designed plant layouts, tooling fixtures and flowcharts of materials to meet delivery targets.
  • Developed and enforced policies and procedures in compliance with local and federal regulations.
  • Managed availability of supplies from vendors by ensuring core items were on hand to keep inventory values low and consistently moving.
  • Forecasted and managed annual operating budget for every location.
  • Reduced inventory levels and improved supply chain visibility using strategic initiatives.
  • Built exceptional rapport with suppliers and transportation companies to create seamless operations.

Senior Supply Chain Manager

Landmark Group
Dubai
04.2017 - 10.2018
  • Established Corporate SCM control tower in UAE
  • Improved, standardized and documented planning and scheduling processes.
  • Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
  • Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
  • Developed and enforced policies and procedures in compliance with local and federal regulations.
  • Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability, and working capital.
  • Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
  • Oversaw demand planning, purchasing, and logistics.
  • Implemented inventory-management strategies to maximize availability and decrease waste.
  • Evaluated standardization of process across territories and adherence to SOP’s
  • Organized Cross Functional Stake holder meeting to review challenges, future distribution planning and Execution.
  • Applied insights of global economics and marketing to implement pricing strategies and channels.
  • Organized records of vehicles, schedules and completed orders.
  • Secured discounts from third-party logistics service providers to deliver substantial cost savings.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.

Region Supply Chain Manger

Landmark group
Muscat
09.2014 - 03.2017
  • Managed supply chain operations for Fashion & Home Business
  • Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
  • Manage Distribution centres across country
  • Supervised 220 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
  • Maintained OTIF of 99.6 % and stock accuracy of 99.90 %
  • Improved, standardized and documented planning and scheduling processes.
  • Reduced the “cost per delivery" by 11 % for home centre - Customer delivery
  • Collaborated with retail operations, buying and merchandising teams
  • Responsible for disaster recovery procedures, HSE across RDC warehouses
  • Managed Audit compliance across all DC
  • Managed warehousing, supply chain operations and delivery on key business metrics of quality, productivity, and service levels in line with retail expectation
  • Accountable for reviewing, storage and inventory cycle counts
  • Monitored and tracked supplier performance to enforce adherence to quality standards and established timelines.
  • Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
  • Streamlined inventory management processes to reduce supply chain costs and improve efficiency.
  • Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.
  • Leveraged valuable business relationships and skillful negotiations to obtain favorable vendor pricing.
  • Created and implemented comprehensive supply chain management strategies.
  • Lead Oracle WMS system implementation across warehouses to track all movements of goods across supplies and ensuring re-ordering levels and stocks are at optimal levels.

Assistant Logistics Manager

Landmark group
Dubai
03.2012 - 09.2014
  • Managed franchise distribution operations across GCC & Africa
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Coordinated dispatching of 40 drivers to accomplish daily delivery requirements.
  • Kept corporate departments and customers updated on critical shipments.
  • Directed shipping and receiving of wide range of products daily.
  • Led third-party vendors in achieving delivery time and cost targets.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Monitored logistics performance and identified improvement opportunities.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Organized records of vehicles, schedules and completed orders.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Conducted research to address shipping errors and packaging mistakes.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Plan, coordinate, control & execute activities related to the receiving, storage, inventory movement, and shipping to meet the store requirements and delivery schedules
  • Identified cost reduction opportunities by developing new vendors, suppliers, cost-effective nodes of transport, optimizing warehouse and inventory
  • Drive lead time reduction of operating costs through lower freights, choice of transport service provider and optimum utilization of manpower
  • Operating Oracle WMS systems to track all movements of goods across supplies and ensuring re-ordering and re-stocking at optimal levels


Assistant Logistics Manager

Piramal Glass
Mumbai
02.2009 - 01.2012
  • Coordinated dispatching of 360 drivers to accomplish monthly delivery requirements.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Led third-party vendors in achieving delivery time and cost targets.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Integrated warehouse operations with existing and new business processes.
  • Collaborated with manufacturing and supply chain management.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Developed and maintained knowledgeable and productive team of employees.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Kept corporate departments and customers updated on critical shipments.
  • Directed shipping and receiving of wide range of products daily.
  • Implement continuous improvement in primary & secondary Transport
  • Identified cost reduction opportunities by developing new transporters, alternate & cost-effective modes of transport, optimizing warehouse operations
  • Reduced 6 % cost on Freight, primary & secondary transport
  • Revamped reverses logistics concept to reduce cost in secondary transport

Manager Operations and Customer Service

Dana Group
Lagos
01.2006 - 05.2008
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Trained new employees on proper protocols and customer service standards.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reported issues to higher management with great detail.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Customer Service Team Leader

GTL BPO Limited
Mumbai
06.2003 - 12.2005
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Trained staff on operating procedures and company services.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Delivered prompt service to prioritize customer needs.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Handled day-to-day customer contact via phones, faxes, and emails.
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Opened and maintained 1200 customer accounts by recording account information.
  • Conducted regular staff meetings to discuss customer service issues and potential solutions.
  • Provided primary customer support to internal and external customers.
  • Increased efficiency and team productivity by promoting operational best practices.

Education

Bachelor of Science - Computer Science Engineering

Indian Institution of Engineers
Delhi - India
06.2018 - 07.2021

Diploma in Computer Applicatons - Computer Applications

Panimalar Polytechnic
Tamil Nadu
06.1997 - 07.2000

Leadership

Indian Institute of Management
Ahmedabad
01.2017 - 12.2017

Skills

    Supply Chain Management

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Timeline

Director

GMG – United Arab Emirates
02.2023 - 08.2023

Head of Supply Chain

Landmark group
07.2021 - 01.2023

Regional Supply Chain Manager

Landmark Group
10.2018 - 06.2021

Bachelor of Science - Computer Science Engineering

Indian Institution of Engineers
06.2018 - 07.2021

Senior Supply Chain Manager

Landmark Group
04.2017 - 10.2018

Leadership

Indian Institute of Management
01.2017 - 12.2017

Region Supply Chain Manger

Landmark group
09.2014 - 03.2017

Assistant Logistics Manager

Landmark group
03.2012 - 09.2014

Assistant Logistics Manager

Piramal Glass
02.2009 - 01.2012

Manager Operations and Customer Service

Dana Group
01.2006 - 05.2008

Customer Service Team Leader

GTL BPO Limited
06.2003 - 12.2005

Diploma in Computer Applicatons - Computer Applications

Panimalar Polytechnic
06.1997 - 07.2000

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AV. SREE ADHIKESSAVANHead Of Supply Chain & Logistics