Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
SREEDHARAN KRISHNAKUMAR

SREEDHARAN KRISHNAKUMAR

DUBAI,UAE

Summary

Sales Supervisor with strong marketing and sales background. Creates dynamic sales teams to achieve optimum performance. Shares product and merchandising knowledge to drive results. Detailed Sales Manager with expertise overseeing successful revenue streams and recognising areas for improvement. Reliable and capable of driving effective teams. Looking for new sales-oriented role where hard work and dedication will be highly valued. [Job Title] focused on customer satisfaction throughout all stages of sales life cycle. Customer-orientated, strategic-thinking Sales Professional with over [Number] years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions. Enthusiastic [Job Title] with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Overview

19
19
years of professional experience
8
8
years of post-secondary education

Work history

Sales supervisor/ Mobile phone repair technician

gameover plus electronics
Dubai, UAE
12.2022 - Current
  • Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
  • Monitored sales team performance, providing effective training to help reach revenue and profit targets.
  • Interfaced with customers, determined needs, provided recommendations and up-sold services.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Created and directed sales team training and development programmes.
  • Checked shop merchandise regularly to verify proper display, oversee replenishment activities and enforce planogram requirements.
  • Identified and qualified new sales prospects to continually meet targets.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Analysed sales to identify top-performing products.
  • Produced regular reports with in-depth detail of sales performance.
  • Developed marketing plans to support department strategies.
  • Monitored daily sales operations and served as informational and procedural resource to team members.
  • Worked collaboratively with team members, championing proven techniques for closing sales, cross-selling and upselling.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
  • Hired and trained dedicated and high-achieving sales teams.
  • Completed customer orders with speed and accuracy.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Mobile phone repair technician

YELLOW GRAND MOBILE PHONE LLC
Dubai, UAE
01.2005 - 12.2022
  • Handled day-to-day smartphone and tablet repairs and maintenance, consistently meeting high service standards.
  • Installed and aligned antennae to pick up signals with maximum quality and reliability.
  • Provided estimates and quotes for repairs to customers.
  • Implemented failover solutions and firewalls to protect customer data.
  • Soldered electronic components into place to achieve durable connections.
  • Diagnosed battery problems to determine root of cause.
  • Provided glass replacements for damaged screen.
  • Repaired tools and equipment to support maintenance.
  • Collaborated with technicians for complex related repairs to meet deadlines.
  • Completed timely, quality and code-compliant installation of [Type] equipment.
  • Trained junior team members to increase team performance levels.
  • Tested functionality of mobile device to monitor range.
  • Troubleshot mobile camera to repair damage.
  • Troubleshot problems with equipment and devices, tracing root causes and correcting problems.
  • Replaced components to enhance functionality of mobile device.
  • Maintained clean, tidy working areas to provide secure store environment for staff and customers.
  • Developed appropriate resources to meet needs of diverse audiences.
  • Improved efficiency and productivity by acquiring new skills.
  • Carried out day-to-day duties accurately and efficiently.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Education

High School Diploma -

ST: THOMAS HIGH SCHOOL
INDIA-KERALA
06.1993 - 03.1994

PER-DEGREE - ARTS

MSM COLLEGE
INDIA-KERALA
05.1994 - 03.1996

Diploma - RADIO AND T.V MECH/ ELECTRONICS

MOHAN S - I.T.C
INDIA- KERALA
08.1996 - 07.1998

Bachelor of Arts - Bachelor of Arts

MSM COLLEGE
INDIA KERALA
03.1998 - 03.2001

Skills

  • Tablet servicing
  • Driver configurations
  • iPhone expertise
  • Smartphone repairs
  • Leadership
  • Knowledge of [Software]
  • Problem-solving
  • Communication skills
  • Team building

Languages

Arabic
Intermediate
English
Upper intermediate
Hindi
Fluent
Malayalam
Native

Timeline

Sales supervisor/ Mobile phone repair technician

gameover plus electronics
12.2022 - Current

Mobile phone repair technician

YELLOW GRAND MOBILE PHONE LLC
01.2005 - 12.2022

Bachelor of Arts - Bachelor of Arts

MSM COLLEGE
03.1998 - 03.2001

Diploma - RADIO AND T.V MECH/ ELECTRONICS

MOHAN S - I.T.C
08.1996 - 07.1998

PER-DEGREE - ARTS

MSM COLLEGE
05.1994 - 03.1996

High School Diploma -

ST: THOMAS HIGH SCHOOL
06.1993 - 03.1994
SREEDHARAN KRISHNAKUMAR