Sreejeth Padikkal Kozissery
Umm Al Qwain
Summary
Results-driven luxury supply chain and operations leader with over 15 years of experience in retail, e-commerce, and high-value inventory management. Proven track record in ERP/WMS implementation, UAT/regression testing, inventory optimization, profitability analysis, and vendor negotiations. Recognized for building operations from the ground up, scaling teams effectively, enhancing customer experiences, and delivering sustainable, data-driven performance in luxury environments. Committed to leveraging expertise to drive operational excellence and elevate brand value.
Overview
21
21
years of professional experience
Work History
Supply Chain Manager
The Mattress Store, Dubai
03.2024 - Current
- Migrated operations to Oracle NetSuite in 2 months, improving replenishment accuracy and visibility.
- Increased accessory sales by 25% through optimized stock availability across 18 showrooms.
- Reduced supply chain costs by 15% via vendor negotiations and process optimization.
- Implemented Min-Max and JIT systems to balance service levels and carrying costs.
- Managed distribution to 15+ Mattress Stores and 4 luxury furniture brands (Armani, Bugatti, Bentley, and others).
- Directed warehouse operations and logistics, improving space utilization, order fulfillment, and last-mile accuracy.
- Owned NetSuite WMS and ERP dashboards, defined KPIs, and coached the team on performance.
- Built custom reports and conducted UAT/regression testing to ensure flawless WMS workflows.
- Ran e-commerce offers for out-of-season/slow-moving models; set discount strategies aligned to stock and product lifecycle.
- Partnered with Visual Merchandising to optimize showroom layouts and returns handling.
- Led variance analysis to support the Annual Purchase Plan and margin optimization.
Operations Manager
Domus Flowers LLC, Dubai
12.2021 - 01.2024
- Extended product shelf life from 7 to 10 days, cutting wastage and purchasing costs.
- Automated outbound orders through ERP, improving accuracy and fulfillment speed.
- Built profitability models for seasonal products; improved gross margins via vendor contracts.
- Implemented seasonal demand forecasting and negotiated rates with vendors.
- Managed 3PL partners during peak seasons (Feb–Apr) to ensure timely deliveries at scale.
- Oversaw multiple B2C e-commerce platforms and directed B2B distribution (van sales, corporate orders).
- Introduced Cash & Carry, reducing operational costs in ordering, handling, and returns.
- Monitored logistics performance; set and tracked warehouse KPIs for continuous improvement.
- Shortlisted, implemented, and tested ERP from scratch, conducting full UAT/regression for operational accuracy.
Logistics & Warehouse Operations Manager
The Luxury Closet, Dubai
05.2015 - 02.2021
- Established warehouse operations from scratch during incubation; scaled to a fully optimized luxury logistics hub over 5 years.
- Implemented WMS to raise inventory accuracy and fulfillment efficiency.
- Coordinated promotions with merchandising, driving 18% sales growth.
- Led a team of 20+, with strong focus on training and career development.
- Conducted regular stock audits to protect high-value inventory integrity.
- Performed UAT and regression testing across WMS modules (inventory, fulfillment, reporting).
- Co-designed the customer unboxing experience, introducing eco-friendly, no-plastic packaging for all domestic and international shipments.
Operations Specialist
ALSHOP.com, Dubai
07.2012 - 04.2015
- Directed day-to-day e-commerce operations for a team of 25+.
- Managed inventory levels, product listings, vendor relations, and order fulfillment.
Logistics & Supply Chain Specialist
PROTECHnology LLC, Dubai
01.2008 - 06.2012
- Forecasted demand based on sales and market trends to optimize procurement.
- Coordinated vendors to ensure timely replenishment aligned to retail sales.
Procurement & Export Coordinator
RAP's Middle East, Dubai
11.2006 - 12.2007
- Managed end-to-end procurement of IT hardware/software for African markets.
- Negotiated contracts and monitored logistics to minimize lead times.
Web Content Editor
Checkcost UK
01.2005 - 01.2006
Web Content Writer
Infosys BPO (Yahoo US)
01.2005 - 01.2006
Education
Master of Science - Computer Applications Development
Visvesvaraya Technological University (VTU)
Bangalore, India03-2006
Bachelor of Science - Physics
Calicut University
Thrissur, India01-2000
Skills
- Luxury supply chain leadership: End-to-end planning, distribution, and execution
- ERP/WMS: Oracle NetSuite, Microsoft Dynamics; UAT & regression testing; custom reports & dashboards
- Inventory optimization: Min-Max, JIT, Perpetual systems; variance analysis and demand forecasting
- Profitability & revenue: Margin protection, discount strategy, vendor claims, cost reduction
- Operations management: Warehouse layout, logistics workflows, last-mile accuracy, KPIs
- Omnichannel: B2C e-commerce, B2B corporate/wholesale, van sales
- Sustainability & CX: Eco-friendly packaging, unboxing experience design
- Team leadership: Hiring, training, performance management
- Supply chain optimization
- Inventory management
- Cost reduction strategy
- ERP implementation
- WMS administration
- Process automation
- Performance analysis
- E-commerce strategy
- Distribution management
- Team leadership
- Last-mile logistics
- Product lifecycle management
- Data-driven decision making
- Warehouse optimization
- Customer experience design
Languages
English (Fluent)
Hindi (Fluent)
Malayalam (Native)
References
Available upon request
Timeline
Supply Chain Manager
The Mattress Store, Dubai
03.2024 - Current
Operations Manager
Domus Flowers LLC, Dubai
12.2021 - 01.2024
Logistics & Warehouse Operations Manager
The Luxury Closet, Dubai
05.2015 - 02.2021
Operations Specialist
ALSHOP.com, Dubai
07.2012 - 04.2015
Logistics & Supply Chain Specialist
PROTECHnology LLC, Dubai
01.2008 - 06.2012
Procurement & Export Coordinator
RAP's Middle East, Dubai
11.2006 - 12.2007
Web Content Editor
Checkcost UK
01.2005 - 01.2006
Web Content Writer
Infosys BPO (Yahoo US)
01.2005 - 01.2006
Master of Science - Computer Applications Development
Visvesvaraya Technological University (VTU)
Bachelor of Science - Physics
Calicut University