SREEJIN KEEDAYIL
Head of Business Develpoment
Dubai,UAE
Summary
Head of Business Development with expertise in brand management, handling operations and marketing with more than 14 years of experience in sales,marketing,research,generating new leads, closing deals, and expanding market share across GCC,USA,UK,Australia & South Africa. Prior experience in lead generation and handling international B2B clients and hold impeccable record of retaining clients through ceaseless follow ups and negotiation skills.I have a proven track record of delivering results and exceeding expectations in various industries, such as Retail, Production, E-commerce,IT & BPO. I have strong communication, negotiation, and analytical skills, as well as a passion for learning and innovation. I enjoy working in a fast-paced and dynamic environment, where I can leverage my skills and experience to create value for both the company and the customers. I am always looking for new challenges and opportunities to grow and develop professionally. I am also a team player who can collaborate effectively with cross-functional teams and stakeholders.
Overview
15
15
years of professional experience
Work History
Head of Business Development
Hunt 4 Style Trading
Dubai, UAE
01.2020 - 05.2023
- CATEGORIES: Electronics,IT & Accessories,Mobile & Accessories,Home Appliances,Household and Fashion.
- Mode of business :
1. Retail
2. Wholesale
3. Online
4. Sales Exhibitions and Bulk orders. - Worked with cross functional teams to develop right bids consistently.
- Supported managers in maintaining full compliance with contractual obligations, developing procedures and Sales Training.
- Employed strong project management skills to deliver complex objectives.
- Managed multiple partner relationships and internal projects simultaneously in fast-paced work environment.
- Negotiated contracts, securing optimum conditions for business expansion.
- Improved company performance by reviewing, analyzing and developing operational processes.
- Performed data analysis, segmentation and predictive modelling, driving customer retention and sales renewal.
Operations Manager
VOZ Communication LLC
Dubai , UAE
11.2017 - 11.2019
- Category : Mobile Accessories brand VOZ.
- Listed at Power Retailers :Sharaf DG,Virgin Mega Store,Emax,Jumbos,Jackys,Axiom & E-city.
- Hypermarkets : Lulu Group,Carrefour,Safari Group,Nesto Group.
- Cooperatives : Union Cooperative,Abu Dhabi Cooperative,Sharjah Cooperative & Armed Forces Cooperative.
- C-Stores & Duty Free : ADNOC,ENOC,EMIRAT,Zoom,7eleven,All Day.
- Monitored and reviewed operational performance, aiding improved business strategy to maximize productivity.
- Minimized discrepancies by effectively training employees on best practices, policies and procedures.
- Reduced costs and improved operations by analyzing processes and customer feedback.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Strategically scheduled and managed 150+ staff members, maintaining high-performing business operations.
- Partnered with internal teams to develop new operating opportunities to enhance service delivery.
- Managed and motivated high-performing teams for successful KPI attainment.
- Worked constructively with sales team generating new business opportunities and supporting company growth.
Key Account Manager
Al Otaiba Communication
Dubai, UAE
12.2016 - 10.2017
- Sales of Go and Sigma Mobile Accessories Brand.
- Listed at Lulu,Adnoc,Enoc,Zoom,Abu Dhabi Cooperative,Union Cooperative,Circle K,All Day Mini Mart.
- Launched digital marketing campaign and virtual engagement initiatives to increase product uptake across key accounts.
- Assessed and interpreted market information to anticipate and respond to trends.
- Developed and implemented marketing strategies and activities, directly increasing sales by 30%.
- Drove business growth within specified sales territories through strategic and tactical solution implementation.
- Identified new prospects and executed cold calls to grow and develop pipeline.
- Maintained advanced product and industry trend knowledge, performing regular market research to enhance company offerings.
- Communicated new products and services to drive customer interest and boost sales.
- Collaborated with sales team to onboard and integrate new customers.
Senior Business Development Manager
Techinvento Solutions
Pune, India
03.2014 - 10.2016
- Customer : IT Recruitment and Staffing.
- Handled end-to-end business for 5 international markets and 100+ Top companies across USA,UK,Australia,India,Middle East & Africa.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Aligned team activities towards ambitious growth plans to achieve impressive, lasting results.
- Consistently exceeded revenue targets through new account penetration and development.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Influenced key decision-making and established trust with stakeholders.
- Coached team to build client relationships and exceed sales targets.
Global Business Development Manager
Curologic Systems Pvt. Ltd
Pune, India
09.2012 - 01.2014
- Product : IT recruitment and ERP Software Sales in the local & International Market.
- Established sales targets and develop and implemented plans to meet them.
- Resolved customer and subcontractor issues, disputes and claims during pre and post-contract phases.
- Monitored documentation and implementation of key contract applications and working capital processes.
- Devised clear strategy on customer engagement, operational delivery and commercial excellence.
- Managed multiple partner relationships and internal projects simultaneously in fast-paced work environment.
- Negotiated contracts, securing optimum conditions for business expansion.
- Performed data analysis, segmentation and predictive modelling, driving customer retention and sales renewal.
Demand Generation Executive
QED Baton
Pune, India
05.2010 - 08.2012
- Research using LinkedIn and many other Social Media Platforms. Lead Generation, Appointment Setting, Research Services and Digital Marketing, facilitate rapid penetration into our client's prospect universe, and uncover near to mid term business opportunities.
- Acts as an extension of the client sales force, ensuring quality face time for them with decision makers and thereby optimizing their sales and marketing processes.
- Reached out to prospective customers using effective social media, research skills and networking events.
- Developed and maintained lasting customer relationships as a result of quick turnaround and strong communication skills.
- Scheduled sales appointments for [Job Title]s to discuss products and services and to close qualified leads.
- Influenced key decision-making and established trust with stakeholders.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Updated sales strategies using data to improve standard team practices.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
Senior Customer Care Executive
Convergys Private Limited
Pune, India
04.2008 - 04.2010
- International Contact Center and Customer Service.
- Voice & Accent and Process Training.
- Obtained feedback from customers to improve service experience.
- Answered 200+ calls per day with professionalism.
- Listened actively to offer accurate information and best solution to their needs.
- Coordinated advanced help for Product and services along with up selling Club memberships.
- Maintained excellent client satisfaction by providing in-depth support.
- Offered current, accurate advice on optional solutions for concerns.
- Recorded information about inquiries and complaints within internal database.
Education
Bachelor of Commerce - Business
Christ College
Pune,India 03.2007 - 04.2010
Higher Secondary School - Commerce
S.V.Union College
Pune,India 03.2005 - 04.2007
Secondary School Certificate - General Studies
Stella Maris High School
Pune,India 04.1991 - 04.2005
Skills
- Business planning
- Business development
- Training and development
- Strategic thinking
- Contract negotiating
- Demand generation marketing
- Market and competitive analysis
- Sales goal attainment
- Relationship management
- New account development
- Brand-building strategies
Languages
English
Fluent
Malayalam
Fluent
Hindi
Fluent
Marathi
Fluent
Tamil
Upper intermediate
Certification
- Certified Networking , SEED Infotech Ltd.
- Certified CCNA , SEED Infotech Ltd.
- Certified CCNP , SEED Infotech Ltd.
- Certified Microsoft Certification , SEED Infotech Ltd.
- Certified RedHat Linux , SEED Infotech Ltd.
Hobbies
- Music
- Dance
- Singing
- Painting
Accomplishments
1.Awarded Business Development Manager of the Year by Hunt 4 Style Trading for exceeding sales targets by 50% in 2022.
2. Initiated and executed business development strategies, resulting in 25% increase in revenue and 15 new partnerships in the year 2019.
3. Conducted market research and analysis, identifying new business opportunities and potential markets in the GCC region.
4. Negotiated and closed contracts with key accounts, increasing customer satisfaction and retention rate by 20%.
5. Trained and mentored new sales representatives, improving their performance and skills by 30%.
Additional Information
I am looking for a Head of Business Development role that will allow me to utilize my skills and experience to contribute to the growth and success of the company. I am also interested in learning new skills and technologies that will help me enhance my capabilities and value proposition. I am confident that I can be an asset to your company and bring positive results. Thank you for your consideration.
Timeline
Head of Business Development
Hunt 4 Style Trading
01.2020 - 05.2023
Operations Manager
VOZ Communication LLC
11.2017 - 11.2019
Key Account Manager
Al Otaiba Communication
12.2016 - 10.2017
Senior Business Development Manager
Techinvento Solutions
03.2014 - 10.2016
Global Business Development Manager
Curologic Systems Pvt. Ltd
09.2012 - 01.2014
Demand Generation Executive
QED Baton
05.2010 - 08.2012
Senior Customer Care Executive
Convergys Private Limited
04.2008 - 04.2010
Bachelor of Commerce - Business
Christ College
03.2007 - 04.2010
Higher Secondary School - Commerce
S.V.Union College
03.2005 - 04.2007
Secondary School Certificate - General Studies
Stella Maris High School
04.1991 - 04.2005
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