Sreejith Chandran
Dubai,UAE
Summary
Experienced professional skilled in Microsoft Excel, Office Suite, SAP, Oracle, and Dynamics NAV. Proven ability in parts analysis and leadership development, with a strong emphasis on product knowledge and problem-solving. Adept at time management and technical skills, ensuring effective client relationship management and communication. Background in administrative functions supports streamlined operations.
Overview
26
26
years of professional experience
Work history
Service Advisor (GGL Auto Garage)
Gallega Global Logistics
Abu Dhabi
09.2022 - 11.2025
- Guided customers in identifying correct vehicle parts through catalogues and databases.
- Ensured spare parts met technician needs by collaborating with service department staff.
- Maintained precise records of sales transactions and inventory for effective analysis.
- Developed strong customer relationships, enhancing loyalty and satisfaction.
- Oversaw vehicle inspections, reinforcing safety standards.
- Applied technical knowledge to recommend solutions for vehicle problems.
- Coordinated service quality by working closely with technicians.
- Documented services rendered comprehensively for future reference.
Warehouse Team leader (Auto parts )
Ghassan Aboud Cars
Jebel Ali FZE
10.2014 - 08.2022
- Oversaw spare parts inventory, ensuring accurate tracking and optimal stock levels.
- Coordinated picking, packing, and shipping of spare parts orders to meet deadlines.
- Led warehouse staff, providing guidance and training to enhance team performance.
- Implemented quality control procedures to maintain accuracy and condition of spare parts.
- Monitored stock levels and initiated replenishment orders to ensure continuous availability.
- Organised storage layout to maximise efficiency and accessibility of spare parts.
- Maintained accurate records and generated reports on inventory and warehouse activities.
- Assisted internal and external customers with inquiries and orders related to spare parts.
Senior service Advisor
Nippon Toyota Motor Corporation Pvt LTD.
Thrissur, INDIA
05.2009 - 06.2014
- Streamlined motor claim assistance by advising on documentation procedures.
- Coordinated necessary on-site surveys and towing arrangements for clients.
- Established detailed files for vehicles, encompassing all required documents and photos.
- Informed insurance companies to trigger prompt survey actions.
- Recorded repair specifics into motor claims estimates systematically.
- Presented documents for verification, including claim forms and repair estimates, to surveyors.
- Finalised job orders after securing approvals from surveyors for seamless execution.
Body Shop Job Controller
Nandi Toyota Motor World Pvt LTD
Bangalore, Karnataka
12.2006 - 10.2008
- Optimised vehicle repair workflow by prioritising tasks and assigning them to technicians.
- Managed job scheduling and resource allocation to adhere to deadlines effectively.
- Engaged with customers, providing timely updates on repairs and addressing inquiries.
- Executed quality inspections to confirm repairs were complete and accurate.
- Oversaw parts management, ensuring timely ordering and delivery while monitoring inventory levels.
- Documented repair jobs meticulously, tracking job details, parts utilised, and labour time.
- Compiled necessary documentation for insurance claims and administrative needs.
- Drove continuous improvement initiatives by identifying efficiencies and implementing best practices.
General Technician Bodyshop
Popular vehicles & services limited
Cochin, Kerala
12.1999 - 10.2006
- Completed repairs in line with manual guidelines.
- Delivered precise workmanship ensuring customer satisfaction.
- Prevented repeat tasks to avoid wasting resources.
- Collaborated with team leader for additional parts approval when necessary.
- Carried out quality inspections as needed to maintain standards.
- Applied safety measures and respected conservation practices.
- Managed cleanliness of workspace and serviced cars effectively.
- Diagnosed mechanical issues, resulting in timely repairs.
- Upgraded system software to enhance productivity.
Education
I.T.I - Mechanic Motor Vehicle in Automobile
Victory Institute of Engineering Technology
Kerala,IndiaSSLC - Secondary School Leaving Certificate
Govt. Higher Secondary School
Kerala, IndiaSkills
- Microsoft Excel and Office Suite
- SAP, Oracle, and Dynamics NAV
- Parts analysis skills
- Leadership development
- Product knowledge expertise
- Solution-oriented mindset
- Time optimization
- Flexible adaptation
- Technical acumen
- Client relationship management
- Communication effectiveness
- Administrative functions
LANGUAGES
English (Fluent)
Upper intermediate (B2)
Malayalam (Fluent)
Native
Hindi (Fluent)
Upper intermediate (B2)
PERSONAL DETAILS
- Nationality: INDIAN
- Marital status: Married
- Sex: Male
- DOB: 25-02-1981
- UAE DL: 4505135
Timeline
Service Advisor (GGL Auto Garage)
Gallega Global Logistics
09.2022 - 11.2025
Warehouse Team leader (Auto parts )
Ghassan Aboud Cars
10.2014 - 08.2022
Senior service Advisor
Nippon Toyota Motor Corporation Pvt LTD.
05.2009 - 06.2014
Body Shop Job Controller
Nandi Toyota Motor World Pvt LTD
12.2006 - 10.2008
General Technician Bodyshop
Popular vehicles & services limited
12.1999 - 10.2006
I.T.I - Mechanic Motor Vehicle in Automobile
Victory Institute of Engineering Technology
SSLC - Secondary School Leaving Certificate
Govt. Higher Secondary School