Seasoned Banker | Team Management | CISI Certified
Dubai
Summary
With over 20 years of rich experience in the UAE banking and finance sector, my skill sets are built around Wealth & Portfolio Management, Team Building, Business Development & Growth Planning.
Executive Profile
Built and led high-performing teams both in Wealth & Portfolio Management space.
Excelled in identifying and capitalizing on growth opportunities, driving revenue generation.
Demonstrated expertise in managing HNIs, delivering exceptional customer service, and cultivating strong client relationships rooted in communication, knowledge, and integrity.
Leveraged my belief in data-driven decision-making, efficiency, and collaboration to scale operations in fast-paced, high-stress environments, without compromising on quality or deadlines.
Pursued lifelong learning with a focus on analytical and critical thinking skills, adapting and growing in diverse professional settings.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Relationship Manager-Priority Banking
Emirates NBD
11.2023 - Current
Responsibilities & Scope:
Relationship Management for HNI & UHNWI Clients.
Managing $100M in CASA & Liabilities book, $15M in Investment Portfolio.
Revenue Generation through Portfolio , FX & Wealth Management Solutions.
Growing AUM and CASA through NNM and NTB Relationships.
Director - Marketing & Investor Relations
Heritaste LLP
07.2021 - 10.2023
Responsibilities & Scope:
Formulate & lead Marketing and Investor relations activities.
Identify potential investors & raise capital.
Foster valuable relationships and secure multiple facilities from Govt. and private institutions.
Area Sales Manager
Abu Dhabi Commercial Bank, Abu Dhabi, Mass Affluent Segment
05.2015 - 05.2021
Responsibilities & Scope:
Spearheading business development activities, emphasizing wealth revenue growth, liability book expansion, and cross-selling asset products.
Actively seeking new business partnerships across both internal and potential external channels.
Administering a substantial portfolio of 5,000 Affluent & HNI clients, with a CASA AUM exceeding USD 250MM, RUM of USD 200MM, Investment AUM of USD 80MM, and Bancassurance APE of USD 5 MM.
Aligning team objectives & KPIs with organization goals in cooperation with Segment & Product teams.
Ensuring the achievement of budget & KPI targets through careful management of sales & service team performance.
Facilitating professional growth within the team via focused mentorship and coaching.
Recognised for:
Business development- Improved revenues by increasing product penetration within target market from 12% to 35%
Business development- Improved client retention & share of wallet by increasing products subscribed per customer to 3.7 from 2.6, circa 40%, thereby making relationships more lasting
Customer Experience- Consistently high NPS score (best bank wide in 2017 & 2019), Abu Dhabi.
Team Manager
Abu Dhabi Commercial Bank, Abu Dhabi, Mass Affluent Segment
10.2010 - 04.2015
Responsibilities & Scope:
Managing a team of 7 Investment RMs and working towards achieving team targets for sourcing AUMs, Annual Premiums (APEs) & Revenue.
Guiding and mentoring team members.
Individually manage portfolios of Affluent & High Net Worth Individuals (HNI) clients, overseeing approximately USD 25 Million in assets under management.
Generated revenue through the sale of a variety of financial products, including Mutual Funds, Bonds, ETFs & Banc assurance solutions, to Affluent & HNI individuals
Actively drive new business development through acquisition of HNI relationships, and by retaining and growing existing clients' assets under management
Collaborated with Sales channels and branches to establish and expand client relationships.
Relationship Manager
Abu Dhabi Commercial Bank, Abu Dhabi, Mass Affluent Segment
08.2007 - 09.2010
Role involved managing portfolios of Affluent clients with under USD 10 Million in Asset Under Management.
Generated revenues through sales of retail investment products and services
Focused on sourcing investment sales from existing affluent client’s and activate client relationships by offering ancillary banking products to enhance customer loyalty with bank.
Partnered with sales channels such premium cards & mortgage services to generate new client relations.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Education
MBA - Marketing
GGS Indraprastha University
New Delhi
04.2000 - 03.2002
Bachelor of Arts - Advertising
Calicut University
Kerala
06.1997 - 04.2000
Skills
Portfolio Management
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Certification
CISI Level 3 - Certificate in Wealth Management (ICWIM) Chartered Institute for Securities & Investments. (Cert. No- 10490172)
Timeline
Relationship Manager-Priority Banking
Emirates NBD
11.2023 - Current
Director - Marketing & Investor Relations
Heritaste LLP
07.2021 - 10.2023
Area Sales Manager
Abu Dhabi Commercial Bank, Abu Dhabi, Mass Affluent Segment
05.2015 - 05.2021
Team Manager
Abu Dhabi Commercial Bank, Abu Dhabi, Mass Affluent Segment
10.2010 - 04.2015
Relationship Manager
Abu Dhabi Commercial Bank, Abu Dhabi, Mass Affluent Segment
08.2007 - 09.2010
MBA - Marketing
GGS Indraprastha University
04.2000 - 03.2002
Bachelor of Arts - Advertising
Calicut University
06.1997 - 04.2000
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