Sreekar Kuppareddy
Wisepath Tech Est
Dubai,UAE
2
years of professional experience
5
years of post-secondary education
4
Languages
Results-driven professional with expertise across quality control, lead generation, and operational process improvement. Applies data analysis to inform product development and improve efficiency with OpenCRM workflow tools. Executes outbound cold calling to increase engagement and deliver quantifiable outcomes. Maintains strong commitment to continuous improvement and innovation.
Work history
Business development executive
1 Year 9 Months- Engaged with potential clients and partners at industry events, raising brand visibility and generating leads.
- Identified and pursued new leads through networking at industry conferences and events.
- Developed executive call scripts, audited sales and customer support calls, identified areas for improvement, and ensured call quality to enhance customer experience.
- Managed project timelines effectively ensuring completion within defined time frames.
Customer support specialist
6 Months- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
- Managed inbound calls for a seamless customer experience.
- Managed email correspondences efficiently, enhancing response time significantly.
- Utilised various CRM systems to improve efficiency.
- Mastered use of internal software tools, improving work speed considerably.
Skills
Sales prospecting
Lead qualification
Sales outreach
Data analysis
OpenCRM
Process Improvement
Quality Control
Product development
Education
Bachelor of Business Administration - Data Analytics.
- Academic honours in [Customers relationship Management]
- Coursework in Advanced Excel.
- Member of [Acharya Cricket League]
- 2nd year Captain of [bachelor in business administration team ]
- Completed Business Management Qualification.
Bachelor of Commerce - computer science
- Earned Business Management Award.
Languages
English
Advanced
Hindi
Upper intermediate
Malayalam
Upper intermediate
Telugu
C1
Advanced
Affiliations
- South side rapper
- Playing Drums , creating music
Timeline
Business development executive
Wisepath Tech Est
01.2025 - CurrentRead More
Customer support specialist
country delight
07.2024 - 01.2025Read More
Acharya Institue of Management Studies.
Bachelor of Business Administration from Data Analytics.
03.2021 - 05.2024Read More
St Claret Pre University College
Bachelor of Commerce from computer science
04.2019 - 03.2021Read More