SREEKUMAR N T
Credit Control Specialist
Pakenham
Summary
Accomplished finance and credit management professional with 14+ years of experience. Specializes in credit and collections management, operations management, risk management, and training initiatives across event and exhibition management, logistics, telecom, banking, and insurance sectors. Proven track record as a reconciliation specialist with strong connections in the oil and gas industry and government entities, ensuring smooth collections processes.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
Credit Controlling Officer
DAMAN - National Health Insurance Company
Abu Dbai
11.2020 - Current
- Designer and Testing Lead of Dunning Automation Project that reduce 90% of manual workload on Credit Control Team.
- Managing account receivable portfolio of AED 1Billion+, handling reconciliations and ensuring collection of long pending overdue payments from major Oil and Gas, Ministries and Banks.
- Oracle EBS and Power BI for activity tracking, operation and overdue analysis of accounts receivable.
- Effectively handling dissolution formalities and end of service settlements in the impending winding up situation of the company.
- Successfully cleared most bad debts, despite highly challenging market conditions.
- Handling complex reconciliation of major accounts in AED, USD, EUR, GBP, SAR and INR currencies.
- Validating Sponsorship contracts and invoicing as per the credit facility approved.
- Well versed in end to end finance and accounting functions including FTA VAT audits and compliance, filing, cash flow forecasting, A/P, A/R and bank reconciliation, month-end planning and reporting.
- Supervising the collection plan and reconciling monthly receivables to prepare management reports.
- Reviewing the monthly collection and outstanding cases, meeting high net worth clients for relationship management and ensuring the smooth flow of future payments.
- Contributing to department wide staff development initiatives through coaching, training, mentoring and managing the performance of the collection department staff under purview.
Accounts Receivable Supervisor
CEVA Logistics
Dubai
11.2013 - 05.2014
- Responsible for managing and overseeing the Accounts Receivable and Credit Control function, processed transactions, ensured sub-ledger quality, reduced outstanding and overdue and ensured compliance.
- Acted as the liaison between the receivables department and IT on accounting system issues and improvements.
- Ensured that proper mechanisms are in place for accurate and timely billing, to facilitate cash collection.
- Reviewed & advised all credit application and approved the same based on authority limits, worked with customers to resolve accounting problems and any station invoice issues.
- Analyzed the impairment of receivables and provide for any additional provisions, assisted with financial planning including budgets and forecasts related to accounts receivables part.
- Tracked invoice dispatching and ensure all the invoices are dispatched in timely manner without any delay.
- Followed up with agent's receivables and ensure that sub-ledger to General Ledger reconciliation(s) is performed, properly supervised on a monthly basis, differences followed up and booked as needed.
- Trained and advised staff on routine AR related matters and general accounting matters, where necessary.
- Set goals for accounts receivable team of 6 clerks and developed strategies to meet goals.
Account Receivable Executive (Key Accounts)
Du Telecom
Dubai
05.2012 - 11.2013
- Developed strategies to overcome issues to encourage payment with effective risk mitigation mechanisms in place.
- Conducted weekly review sessions with Account Managers and the finance department to review the outstanding customer debt position.
- Ensured timely escalation of issues affecting collections to the Account Managers and Collections Supervisor.
- Drove enhancements to ensure weaknesses/gaps are addressed in the collections processes and systems.
- Received accounts and performed reviews to determine the outstanding balance, history of the account etc.
- Contacted the originating department for additional information and maintained proper records, audited all payments made by the customer, compared outstanding balances and rectified if any wrong charges were present.
- Negotiated with customers for settlement of outstanding amounts with utmost professionalism.
- Enhanced operational efficiency by streamlining workflow processes across multiple departments.
Banking Advisor
Santander UK PLC
Aberdeen
08.2010 - 03.2012
- Was listed in the best 25 Banking Advisors in Santander, United Kingdom.
- Was awarded thrice as the best Banking Advisor in Santander North-East Scotland.
- Achieved 250% above sales target in first three quarters of 2011.
- Contacted prospective clients to generate new loans, deposits, and business to achieve company production goals.
- Streamlined loan application processes for clients, resulting in quicker approvals and increased satisfaction levels.
- Developed strong rapport with clientele through active listening skills and empathetic understanding of their financial concerns.
Supervisor
C J Lang and Son Ltd
Aberdeen
10.2008 - 08.2010
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Education
MBA - MASTERS OF BUSINESS ADMINISTRATION
University of Aberdeen
Scotland, United Kingdom 09.2007 - 08.2009
Master of Science - Physics
Annamalai University
INDIA 05.2005 - 05.2007
Bachelor of Science - Physics
Calicut University
INDIA 04.2002 - 04.2005
Skills
- Debt management
- Enhancing dunning process efficiency
- Analysis of credit reports
- Cash flow optimization
- Credit risk management
- Customer Profiling
- Account performance analysis
- Credit collection processes
- Comprehensive reporting for management
- Financial recovery oversight
- Risk management and compliance
- Proficient in MS Office
- Oracle EBS expertise
- Power BI data visualization
Team collaboration
Executive Profile
Western educated finance and credit management professional with 14+ years of experience with specific expertise in credit and collections management, operations management, and risk management as well as training initiatives in the credit and collections segment within the event and exhibition management, logistics, telecom, banking and insurance sector. Reconciliation specialist possessing exemplary contacts across oil and gas and government entities making collections extremely seamless., Developed and enforced new credit and collection policy, 04/2021, Trained and established the new team of credit control personnel., Designer and Testing Lead of the new Collection Tool in corporation with., Scrutinizing transactions to ensure accuracy and compliance to quality parameters, performing reconciliation, mitigating all account issues and reporting all possible delinquent trends., Negotiating payment plans, making monthly provisions against bad debts and visiting key clients for collection., Undertaking the review and approval of credit facility applications for renewal and new business as per established policy and client importance., Revising and updating the credit and collection policy and processes and creating a unified process flow for each process related to the Credit and Collection Unit., Handling internal audit queries related to the Credit Control Unit and provided justifications for all audit observations., Working on various projects like Auto Block and Unblock, Auto Balance confirmation letters to customers and the Auto Dunning Letter.
Citizenship
Indian
Personal Information
- Date of Birth: 05/30/85
- Driving License: UAE
- Marital Status: Married
Membership
- Chartered Management Institute
- Amnesty International
Timeline
Credit Controlling Officer
DAMAN - National Health Insurance Company
11.2020 - Current
Accounts Receivable Supervisor
CEVA Logistics
11.2013 - 05.2014
Account Receivable Executive (Key Accounts)
Du Telecom
05.2012 - 11.2013
Banking Advisor
Santander UK PLC
08.2010 - 03.2012
Supervisor
C J Lang and Son Ltd
10.2008 - 08.2010
MBA - MASTERS OF BUSINESS ADMINISTRATION
University of Aberdeen
09.2007 - 08.2009
Master of Science - Physics
Annamalai University
05.2005 - 05.2007
Bachelor of Science - Physics
Calicut University
04.2002 - 04.2005
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