Microsoft Office 365
SREEKUTTAN K S
Administrative Assistant
Dubai
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Administrative Assistant
Ashok Engineering Work
Bangalore
08.2021 - 01.2023
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Created and maintained databases to track and record customer data.
- Established administrative work procedures to track staff's daily tasks.
- Managed over 25 customer calls per day.
- Executed record filing system to improve document organization and management
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
Sales Executive
Sreelatha General Trading
Chennai
10.2019 - 07.2021
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Increased sales by 10%
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Quoted prices, credit terms and other bid specifications
Creative Lead
Dream Color Events
Chennai
04.2017 - 09.2019
- Oversaw technical production and implementation of online creatives.
- Handled client communications and led meetings, providing clear direction and consistent updates on design progress.
- Understood, educated and presented to company and to clients.
- Developed strategic communication and marketing plans.
- Formulated and monitored budgets to manage expenses and control costs.
- Created creative briefs and timeline to manage creative process from concept to completion.
- Designed and implemented cost-effective creative strategies to improve ROI.
- Managed over 260 Events.
- Handled client communications and led meetings, providing clear direction and consistent updates on design progress
- Led team of designers to create comprehensive corporate identity system
Education
Diploma - Electrical And Electronics Engineering
Jaya Polytechnic College
Chennai, India 06.2011 - 04.2014
HSC - Accounts With Economics
Private
Chennai, India 06.2009 - 04.2011
SSLC - Science With Mathematics
Holy Infant Jesus Mat.Hr.Sec.School
Chennai, India 06.2008 - 04.2009
Skills
Process optimization
Office administration
Spreadsheet management
Scheduling
Billing and Invoicing
Relationship building
Certification
Honours Diploma in Computer Applications (HDCA)
Software
Adobe Photoshop
Gsuite
Tally Erp
Age
31
Marital Status
Single
Nationality
Indian
Timeline
Excel Essential Training (Microsoft 365)
03-2023
Administrative Assistant
Ashok Engineering Work
08.2021 - 01.2023
Sales Executive
Sreelatha General Trading
10.2019 - 07.2021
Creative Lead
Dream Color Events
04.2017 - 09.2019
Diploma - Electrical And Electronics Engineering
Jaya Polytechnic College
06.2011 - 04.2014
Certified Computer Accountant using Tally.ERP 9
11-2010
Honours Diploma in Computer Applications (HDCA)
07-2010
HSC - Accounts With Economics
Private
06.2009 - 04.2011
SSLC - Science With Mathematics
Holy Infant Jesus Mat.Hr.Sec.School
06.2008 - 04.2009