Sreenath S

• Grown company from 7 to 30+ FTE's with operational efficiency of 89% apart from 9 consultants working on project to project basis
• Increased revenue of the company to 3X including investments
• Helped organization in Sales by adding major clients across NED, UAE, Gibraltar ,India
• Successfully implemented the diversification goal in terms of technology, mode of operation, product strategy, consultant engagements etc.
• Supported business in achieving its strategic objectives like tech diversification etc.
• Contribute to tactical strategy, participate, implement initiatives to drive service improvement in order to gain optimal efficiency supporting operational strategy and upselling
• Manage stakeholder relationships
• Improve Client Satisfaction index
• Up-skilling employees, Improve capability and work towards overall organization improvement and diversification in capabilities
• Involve in day to day operations of the organization including resource management.
• Heading recruitment for digital business unit
• Mentoring and leadership training for Project Managers

Projects coming under the program:

• mAadhaar - Mobile App, Appointment Portal - Aadhaar Seva Kendra , Chatbot - UIDAI public website, Management Dashboard - Internal
• Accomplished Business KPI of UIDAI (App rating >4.0 from 2.9) through different plans of action.
• Accomplished business KPI to reach ~3.5 M active installs from 1.6M in 2.5 months
• Accountable for customer success management for projects executed from Tarento Technologies
• Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
• Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
• Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
• Kept project on schedule, adjusted project plans liaising with business owners to account for dynamic targets, staffing changes and delivery efficiency.
• Evangelized CI/CD pipeline and first project deployed in K8S in customer site.
• Managed production environment plans with concrete goals and clear timelines to predict usages and downtimes.

• Working as Project/Product manager for Digital Business unit with multitude of responsibilities
• Managed projects (Portals/Mobile apps) in different technologies. (Native/Hybrid. PHP/JS etc.)
• Created full-scope cost estimates, Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
• Closely collaborated with project members to identify and quickly address problems.
• Reduced escalations and Increased customer satisfaction considerably by solving problems and concerns effectively.
• Received many appreciations from clients for managing teams effectively.
• Delivered completed projects on time by prioritizing multiple tasks.
• Managed max of 4 projects simultaneously on given time.

• Built a team from 4 core members up to ~95.
• Managed a cross continent team with majority in Offshore (BLR) and Onshore(UK)
• Gained onsite experience in both APAC and Europe working with international banks and the ability to collaborate with and manage internal and external stakeholders
• Prepare environment health report(RAG status) to be presented to client in addition to coordinating with Business Analysts SMEs to garner functional support
• Coordinate with onshore and offshore teams on testing requirements and activities while ensuring Test Case Automation, Execution and Reporting as per the defined KPIs

• Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
• Work closely with various internal groups including BA's, Technical Architect and Project Management group as well external clients and testers
• Core team member initiated agile model onto Bangalore development center.
• Work closely with Core Banking implementation teams, actively participated in Sprint Review daily stand-ups and Test Automation meetings
• Participate in walkthrough and inspections
• Documented all transactions and support interactions in system for future reference and addition to knowledge base.

• Created detailed test cases for use on diverse projects eg: BT OpenReach, OneSiebel and ANDES
• Collaborated with developers and product owners to stay current on product features and intended functionality.
• Identified and tracked defects with QC and supported developers in resolving problems by completing additional tests.
• Part of core team who efficiently executed POC for Open Reach project which helped to bag the project
• Help establish company automation methodology, frameworks and tools.