Detail-oriented professional with a strategic mindset and strong analytical skills. Proven expertise in project coordination, continual process improvement, and risk assessment. Adept at collaboration and communication, with a focus on action-oriented decision-making. Committed to leveraging skills for achieving organisational goals and driving success.
Overview
13
13
years of professional experience
4021
4021
years of post-secondary education
1
1
Certification
Work History
Associate Director- HRCU QCO and Oversight
Standard Chartered Bank
Dubai, United Arab Emirates
01.2024 - Current
Undertake specialist reviews to test the validity and appropriateness of decisions, actions, and commentary on a sample of cases within both RST / HRCU processes at 2 LOD level to ensure compliance with all relevant policies, DOIs and best practice
Share the best practices with regions/countries to ensure appropriate controls are implemented in a timely manner to address inherent risks and also provide inputs to assist in process improvement
Perform sample review of the work undertaken by the QCO team each month to ensure QCO quality and consistency within the team
Implement QCO process across HRCU teams covering i3, PEP and Sensitive client units
Frequent interactions with key stakeholders (Regional Sanctions Teams, GSST, HRCU teams covering i3, PEP and Sensitive client unit, HRCU Programme & Governance Manager, and HRCU RAC)
Lead the forums conducted by the team where case studies, consistency between the regional teams, best practices are discussed
Active participation in defining the QCO methodology, severity matrix and QCO implementation for a new HRCU process
Identified and highlighted gaps in a core application used by one of the HRCU teams
Worked with the MI team in designing the new strategic MI for Name Screening processes
Associate- FCC Sanctions Operations
Standard Chartered Bank
10.2022 - 10.2023
Ensure accurate and timely disposition of cash and trade transactions screening alerts in compliance with the relevant Sanctions Policies, Procedures and Departmental Operating Instructions for cash and trade screening alert investigation activities
Support the business/functions/group/regions/countries with transactional queries ensuring timely and constructive responses
Awareness of processes around sanctions true matches (coordination with SRE process) including reporting of breaches, Potential Circumvention Attempts, addition to and maintenance of internal lists and capturing of trends
Support projects and initiatives (as nominated) involving transaction screening function ensuring risks are adequately highlighted and mitigated appropriately thereby enabling smooth implementation
Continuously review the cash and trade transactions screening process sanctions controls and identify if changes and controls are required to better manage risk
Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations
Assess risks arising from geographies / customers / transactions
Conduct a root cause analysis on the control/other failures to ensure lessons are learned across the bank
Provide intelligence (to internal forums) on specific clients, client-types and emerging risk typologies
Identified concerns around a correspondent banking client in relation to payments rejected and RFI responses which was highlighted the respective advisory team
Proposed updating the RFI queries in the RFI guidance documents with regards to specific scenarios in order to reduce the turn around time for the RFIs
Day to day processing of Transaction Screening (TS) and Name Screening (NS) cases in line with AAA procedures and in a timely manner within agreed TAT’s whilst maintaining Quality Control/Quality Assurance results in line with Group and local expectations
Support Country Head FCSO/Regional Head FCSO with any complex investigations as required
Ensure timely initiation of any follow up actions to effectively process cases in TS and NS with clear narratives
File internal reports to country FCC team for cases with Financial Crime red flags
Highlight the risk identified to relevant stakeholders/ business segments
Ensure that the risk is mitigated in the client’s CDD in the event of an adverse media or a PEP hit
Address the cross-border screening queries without breaching the data confidentiality norms
Trained the new joiners on the Name Screening process and performed QCP for their cases
Active participation in ECM testing inline with the AAA process
Analyst- Triage Function
Standard Chartered Bank
Dubai
08.2017 - 06.2021
Company Overview: FCC Controls, Dubai UAE
Perform investigations on alerts and cases escalated from the bank’s operations hub in India
Review internal reports from various business segments, taking decisions on investigation action and ensuring governance around the incoming work
Experience of executing the Operational Risk controls for UAE FCC
Prepared Suspicious Activity Reports (SARs) for presentation to the UAE CMLCO for onward reporting to the Central Bank
Demonstrated a good level of commitment to the team and volunteered to work on a wider range of complex cases to support the team goals and for personal development
Maintained clarity and quality in the investigation reports with zero quality control findings
Volunteered to explain the team’s working model to different stakeholders including regional colleagues and the bank’s operations hub in India
Participated in mentorship calls with the hub to increase awareness and knowledge of UAE risks
Identified and escalated the gaps across systems and controls to management, including the MLRO
Provided training to team members and broader FCC teams on new systems
FCC Controls, Dubai UAE
Extensive review on a correspondent banking relationship
This included hosting meetings with UAE Head of Financial Institutions, key seniors from the business and the MLRO resulting in active risk management of more than 150 linked investigations
Prepared an extensive investigations report and SAR, each of which were commended for their quality and effectiveness by Senior Management across the bank and Law Enforcement respectively
Active participation in implementing a new system (Enterprise Case Management) and Detection Scenario testing
For both projects, I ensured UAE requirements were considered to ensure smooth rollout and effective risk management
Mentored and trained new joiners to the team including SCB Graduates to guide them on FCC Process and improve understanding of AML risk
Trained the new joiners on manual case analysis
Analyst
Standard Chartered Bank
Dubai
04.2016 - 07.2017
Company Overview: Regional Financial Crime Compliance, Dubai UAE
Manage cases and prepare Suspicious Activity Reports (SARs) as part of transaction surveillance (TS) in Detica for countries such as Bahrain, Oman, Iraq, Qatar, and Jordan
Review unusual transactions escalated from the Hub and Business units to determine if reporting is warranted and act as the interface between the Hub and Regional FCC team
Regional Financial Crime Compliance, Dubai UAE
Active role in new system testing for Enterprise Case Management (ECM)
Identified potential issues and gaps in the new system
Involved in different levels UAT, UVT and Go-live
Updated the weekly Regional FCC meeting pack for the weekly team meeting conducted with Senior Management
Supported Country UAE team in clearing backlogs and Intelligence Exchange cleanup activities
Prepared a report on an Oman based client and its beneficial owner for concerns related to corruption and tax evasion
The report was discussed in the financial crime risk committee, chaired by Country CEO
Provided training to the Team (Regional FCC) on the new Enterprise Case Management (ECM) system
Analyst
Standard Chartered Bank
Dubai
09.2015 - 03.2016
Company Overview: Financial Crime Compliance, Dubai, UAE
Manage cases and prepare Suspicious Activity Reports (SARs) as part of transaction surveillance (TS) in Detica
Manage escalations from the business
Review unusual transactions escalated from the Hub and Business units to determine if reporting is warranted and act as the interface between the Hub and Country FCC team
Report where appropriate to the relevant authorities
Financial Crime Compliance, Dubai, UAE
Managed Central Bank feedback for the SARs reported, keeping a track of the feedback and actions required of business and compliance teams
Prepared the procedure document for the process, which was used to train the FCC team currently handling the activity
Part of the SME Exit project following the DFSA order issued on the bank
Senior Process Associate
RBS Business Services Private Ltd
02.2012 - 11.2014
Review of alerts on transactions (grouped under a scenario) for potential money laundering activities with respect to the standards set by the bank
Initiate inquiry and case recommendation, if necessary, to the stake holders
Identifying and reviewing suspicious activities by ensuring all Group Standards of Conduct are followed, to protect and enhance the reputation of The Royal Bank of Scotland with the regulators and avoiding significant loss
Ensuring accurate monitoring of alerts done within specified turnaround time (SLA)
Providing effective training to the new joiners in transaction monitoring and investigations
Identify, report, and escalate significant issues in timely manner
Engaged in user-acceptance testing phase to help the team in implementing new projects
Usage of third-party applications and agencies like World-Check, Lexis Nexis etc
To investigate the transactions and separate the illegitimate transactions from the genuine transactions
Assisted the media monitoring team in reviewing accounts for money laundering concerns
Prepared training material for the new joiners and trained them on the process
Received appreciation emails from the stakeholders for maintaining 100% QCO result consecutively
Certified in KYC/AML, Indian Institute of Banking and Finance, 2012
Certified Anti-Money Laundering Specialist (ACAMS), 2018, Recertification in process
Completed 6 modules in Certified FCC Academy (CFCCA)
Foundation of US Sanctions, K2 Integrity, 2023
Master’s - Finance And Human Resource
SRM University
Bachelor’s - Computer Science
Dr. N.G.P College of Arts And Science
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