Sreerag Chandran
Dubai,United Arab Emirates
Summary
Accomplished professional with expertise in team management and staff supervision, dedicated to training and mentoring personnel to enhance performance. Proven track record in performance monitoring and staff development, driving organizational success through strategic leadership. Committed to fostering a collaborative work environment that supports career growth and maximizes potential.
Overview
11
11
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work history
Assistant Housekeeping Manager
One & Only One Zaabeel
Dubai, United Arab Emirates
07.2024 - 05.2025
- Motivated and detail oriented Assistant Housekeeping Manager with 1 year of experience in Overseeing day to day housekeeping operations in a fast paced hospitality environment.
- Proven ability to manage and coordinate house keeping teams to maintain high standards of cleanliness, guest satisfaction and operational efficiency.
- Eager to leverage my skills and grow within a dynamic hospitality team.
- Ensured compliance with health and safety regulations, creating a safe work environment.
- Improved guest satisfaction by ensuring high standards of cleanliness and hygiene.
Senior Housekeeping Team Leader
One & Only One Zaabeel
Dubai, United Arab Emirates
10.2023 - 06.2024
- Supervise and coordinate daily housekeeping operations across rooms/floors & Public areas ensuring high standards of cleanliness, hygiene, and guest satisfaction.
- Lead, train, and motivate a team of housekeeping staff, including room attendants & Public area attendants.
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with company and safety standards.
- Monitor inventory levels of cleaning supplies and linens; manage stock orders and control usage to minimize waste and ensure availability.
- Respond to guest requests and complaints promptly and professionally, ensuring positive experiences and quick resolution of issues.
Housekeeping Team Leader
Jumeirah Beach Hotel
Dubai, United Arab Emirates
11.2021 - 09.2023
- Lead and supervise a team of housekeeping staff, ensuring daily cleaning operations meet company standards for quality, hygiene, and guest satisfaction.
- Serve as Departmental Trainer, developing and delivering training programs for new hires and ongoing skill development for existing staff.
- Coordinate with the Housekeeping Manager to manage team schedules, assign duties, and track attendance.
- Maintain strong communication between housekeeping and other departments such as maintenance and front desk to ensure smooth operations.
Floor supervisor
Carnival Cruise line
USA
08.2019 - 03.2020
- Led team meetings for clearer communication and task delegation.
- Maintained company standards with regular quality checks.
- Handled customer complaints, leading to higher satisfaction levels.
- Maintain USPH Standards and contain regular inspections.
Housekeeping Team Leader
Madinat Jumeirah
Dubai, UAE
12.2013 - 08.2019
- Ensured pristine conditions throughout hotel by supervising daily cleaning tasks.
- Conducted regular performance evaluations for continuous growth of team members.
- Streamlined housekeeping processes for improved efficiency and guest satisfaction.
- Events Handling & Manning Requirements.
Education
HIGHER NATIONAL DIPLOMA -
DI P LO MA I N H OT E L MA NAG E ME NT
Kerala, KeralaHIGHER NATIONAL DIPLOMA - undefined
A DVA NC E MULT I ME DI A
Kerala, KeralaSkills
- Team Management & Staff Supervision
- Training & Mentoring
- Performance Monitoring & Staff Development
Languages
English
Hindi
Personal Information
- Date of birth: 05/25/84
- Nationality: Indian
- Marital status: Married
Custom
- Ms. Nilmini Dealwis, One & Only One Zaabeel, 0552364895, nilmini.alwis@oneandonlyonezaabeel.com
- Ms. Soethandar Phyoe, One & Only One Zaabeel, 0509198782, soe.phyoe@oneandonlyonezaabeel.com
Certification
- On the Job Trainer Housekeeping - Madinat Jumeirah 2018
- Task Champion Trainer Housekeeping- Madinat Jumeirah 2019
- Department Trainer Housekeeping- Jumeirah Beach Hotel 2021
- Department Trainer Housekeeping - One & Only One Zaabeel 2023
Timeline
Assistant Housekeeping Manager
One & Only One Zaabeel
07.2024 - 05.2025
Senior Housekeeping Team Leader
One & Only One Zaabeel
10.2023 - 06.2024
Housekeeping Team Leader
Jumeirah Beach Hotel
11.2021 - 09.2023
Floor supervisor
Carnival Cruise line
08.2019 - 03.2020
Housekeeping Team Leader
Madinat Jumeirah
12.2013 - 08.2019
HIGHER NATIONAL DIPLOMA - undefined
A DVA NC E MULT I ME DI A
HIGHER NATIONAL DIPLOMA -
DI P LO MA I N H OT E L MA NAG E ME NT
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