SRIJANA Puri
Rampur-08 Palpa,Nepal
Summary
Skilled barista with a dedication to exceptional customer service and cleanliness. Adept at managing high-pressure situations while ensuring smooth operations. Recognized for improving customer satisfaction through clear communication and collaboration. Seeking to advance expertise in hospitality management to enhance team performance.
Overview
7
7
years of professional experience
Work history
Cleaner
Just life
Dubai, UAE
03.2025 - Current
- Managed efficient rubbish removal with a focus on recycling compliance.
- Performed detailed kitchen cleaning routines, enhancing health standards in dining establishments.
- Responded promptly to customer concerns, fostering satisfaction.
- Operated vacuum cleaners and accessories to align with customer specifications.
- Maintained safety records through proper handling of cleaning equipment and chemicals.
- Coordinated and performed Five booking cleaning jobs per day.
Room service attendant
Dubai International Airport
Dubai, UAE
02.2022 - 01.2025
- Ensured timely delivery and setup by streamlining room service processes.
- Fostered continuous improvement in service quality through guest feedback.
- Upheld health safety standards with rigorous hygiene practices during food handling.
- Facilitated smooth operations within room service department through effective coordination.
Waitress assistant
Doko Hotel
Ghorahi,Dang, Nepal
01.2019 - 01.2020
- Facilitated prompt service during peak periods by ensuring timely food preparation.
- Achieved a 98% reduction in complaints through active engagement with customer concerns.
- Streamlined order placements via effective communication with kitchen staff.
- Worked closely with team members to maintain high service efficiency during busy hours.
Education
High School Diploma -
Rajhena shree secondary school
Dang,Ghorahi Nepal Skills
- Barista expertise
- Listening and communication skills
- Service excellence
- Organizational skills
- Hygiene awareness
- Adaptability in high-pressure situations
Languages
English
Upper intermediate
Urdu
Upper intermediate
nepali
Native
Affiliations
- Reading self-development books,traveling,learning new skills,volunteering
Timeline
Cleaner
Just life
03.2025 - Current
Room service attendant
Dubai International Airport
02.2022 - 01.2025
Waitress assistant
Doko Hotel
01.2019 - 01.2020
High School Diploma -
Rajhena shree secondary school