Results-driven professional with over 20 years of experience in sales development, aftermarket support, and technical service for industrial, marine, and heavy machinery sectors.
Over a decade of proven success in the Middle East, specializing in hydraulic and pneumatic systems, field service management, and warranty resolution.
Skilled in expanding market presence, supporting product launches, and driving customer retention through dealer/OEM engagement, hands-on training, and real-time technical support.
Adept at building sustainable business pipelines through reliable service and customer-focused solutions.
Responsible for driving 25% year-over-year business growth by managing sales operations and expanding presence across the Middle East aftermarket, industrial, and institutional markets.
Led the planning and execution of product releases, which contributed to approximately 10% of total annual sales growth through market-aligned development.
Oversaw the implementation of rapid pricing strategies, enabling faster market adaptation and improved competitiveness across product lines.
Managed a product-oriented portfolio, focusing on sustainable, customer-centric solutions tailored to regional demands and long-term value creation.
Handled strategic sales initiatives in the Middle East, with a specialization in B2B aftermarket, industrial, and institutional sales channels.
Served as Area Sales Manager for Sabtech, overseeing sales and service of aftermarket and replacement parts from multinational component manufacturers, including products for hydraulic and pneumatic systems in on-/off-highway and industrial segments.
Managed customer accounts across all GCC countries, delivering end-to-end support and maintaining strong relationships with clients in construction, transport, marine, and industrial sectors.
Acted as branch manager, handling complete operations—sales, inventory, technical service, and customer experience across the region.
Specialized in component distribution and lifecycle support, ensuring product availability, reliability, and fast turnaround for critical equipment applications.
Managed service operations for hydraulic components, filters, and pneumatic systems at Solas Marine Dubai, supporting marine, offshore, and industrial sectors.
Led on-site technical support across GCC countries, ensuring efficient installation, commissioning, and maintenance.
Provided hands-on training to dealers, OEMs, and internal sales teams, ensuring clear understanding of product applications, replacements, and maintenance best practices.
Led pan-India service operations for Yuken India, managing installation and commissioning of heavy investment and intricate machinery projects for key clients.
Provided remote support across large geographies, delivering timely solutions and minimizing operational downtime.
Offered technical training and dealer support to all YUKEN distributors and key OEMs, strengthening partner capabilities and customer satisfaction.
Handled warranty resolution through root cause analysis, developing failure and resolution reports, and completing comprehensive 8D problem-solving analyses.