Srinivasan Jagadeesan
Dubai,UAE
Summary
Accomplished IT professional with expertise in IT infrastructure management and operation, cloud design, migration and management, and datacenter and facilities management. Demonstrates proficiency in application and project management, helpdesk and team management, as well as information security, compliance and risk management. Skilled in vendor and budget management alongside service delivery IT strategies and rollout. Committed to driving technological advancements that align with organisational goals while ensuring optimal service delivery.
Innovative and analytical professional with robust background in IT infrastructure and software development, complemented by strong problem-solving and communication skills. Proven ability to bridge technical and business requirements, ensuring seamless integration of solutions. Ready to drive impactful results in IT Operations and Solutions role.
Driven professional excelling in problem-solving and strategic planning. Proficient in system integration and stakeholder management, demonstrating strong leadership and communication skills. Aiming to deliver innovative solutions and drive business growth through architectural excellence.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Cloud Pre-Sales and Solutions Architect
HighStreet IT Solutions
Bangalore, India
12.2021 - 09.2025
- Provide pre-sales level configuration diagrams, including technical review & approval, to Account Managers and/or Sales Management.
- Provide technical support in sales calls, solution presentations, and assists Enterprise Account Executive with managing deal cycle.
- Proposed and successfully closed Cloud Migration deal worth of $5 Million.
- Coordinated cross-functional teams, fostering collaborative environment and enhancing productivity levels.
- Implemented cloud computing strategies to optimise resources and maximise capacity utilisation.
- Conducted extensive research on industry trends; this led to more informed decision-making process about technology integration into current systems.
- Presented road map and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
- Collaborated with stakeholders to produce bespoke IT solutions fitting their unique requirements.
- Translated complex technical concepts into simple language for non-technical staff members contributing to better understanding amongst teams.
- Developed comprehensive solutions by understanding and analysing client specifications.
- Created design documents, which resulted in clearer communication of solution concepts.
- Collaborated with clients to identify business requirements and propose tailored cloud solutions.
- Assessed existing IT infrastructures and recommended cloud migration strategies to improve efficiency.
- Provided technical guidance and support during pre-sales activities to address client queries and concerns.
- Liaised with external vendors for procurement of IT services, resulting in cost-effective sourcing of products.
Sr. Manager IT
Viatris (MyLan Laboratories)
Bangalore, India
04.2020 - 12.2021
- Determining customer requirements and designing END to END WINTEL, VMware and Cloud based solutions to meet functional and business requirements of multiple customers of diverse sizes across different verticals.
- Planned and consolidated Server/Storage infrastructure based on requirement and best practices.
- Designing and Implementing solutions for enterprise and business applications that utilize different cloud technologies with physical devices and appliances resulting improved performance and lower TCO.
- Experience in evaluation of new tools and technologies to solve business problems, and to design/implement scalable Infrastructure solutions.
- Responsible for managing day-to-day operations and deliverables for Datacenter & Facilities and Platform (Wintel, VMware, (AWS/Azure) Cloud, Unix, Backup and Storage) support.
- Manage End to End operations of Datacenter and Facilities in Global/ Regional Datacenters and sites.
- Responsible for establishing cross connects in each site and Express Route/ Direct Connect connection to Azure and AWS
- Part Merger and Acquisition, review infrastructure requirement based on new volumes of Users for multiple locations to determine expand or decommission of specific site.
- Optimised Infrastructure operations efficiency by 20% by reducing auto alerts, following structured approach to change control with clear communication, Improving process by identifying bottlenecks and streamlining activities.
- Developed and maintained IT budgets to ensure effective resource allocation and cost management.
- Oversaw system upgrades and migrations, ensuring minimal disruption to business operations.
- Collaborated with stakeholders to gather requirements and deliver tailored technology solutions.
- Implemented IT governance frameworks to ensure compliance with industry regulations and standards.
- Streamlined IT processes, enhancing service delivery and user satisfaction across organisation.
- Implemented cost-saving initiatives to drive profitability.
- Facilitated cross-functional collaboration leading to improved operational efficiency.
Technical Specialist and Operations Manager
Tech Mahindra
Bangalore, India
02.2016 - 04.2020
- Experienced and expertise in understanding customer requirements and providing end to end solutions using technologies ranging from Servers, Network, Storages, Virtualizations, Disaster Recovery and Cloud platforms.
- Experienced Cloud Architect with hands-on greenfield deployments, migrations, re-platforming, hybrid connections
- Experienced in improving IT Services through effective Problem and Incident management and implementing processes for improving IT Services entailing Continual Service Improvement, Service Operations & Strategy.
- Planning project activities viz. scoping, estimation, tracking, change management, delivery management, implementing project plans within preset budgets and deadlines.
- Over 19 years of experience in Windows, UNIX, VMware, Storage, HP/IBM/Cisco/Dell Rack & Blade Systems Administration, Design, and Implementation.
- Architect, design and build VMware ESXi with vSphere Management Suite, VMware SRM, VMware View (VDI), VMware, Azure, AWS and OCI Cloud Platforms.
- Manage End to End operations of Datacenter and Facilities including UPS/HVAC Sizing, Consolidation, Migration
- Worked across Pre-Sales and Delivery to work on RFP/RFI/RFQ, deliver HLD/LLD, Effort and Budget estimates, drafting SOW, project transition, Proof-of-Concept projects, technical workshops, and lead design.
- Streamlined processes by identifying inefficiencies and recommending innovative solutions to enhance productivity.
- Technically advised on procurement of new equipment ensuring alignment with existing infrastructure.
- Conducted comprehensive system analyses to identify potential improvements.
- Assessed and revised IT infrastructure for business continuity assurance.
Education
Bachelor's Degree - Computer Technology
Bharathiar University
Coimbatore, Tamilnadu, India 08.2000 - 03.2003
Skills
- IT Infrastructure Management & Operation
- Cloud Design, Migration and Management
- OCI,AWS and Azure Cloud
- Datacenter and Facilities Management
- Application & Project Management
- Helpdesk & Team Management
- Information Security, Compliance & Risk Management
- Vendor & Budget Management
- Service Delivery IT Strategies & Rollout
- Knowledge of ERP systems
- Continuous improvement mindset
- Budget management
- Customer implementation
Certification
- Red Hat Certified Engineer (RHCE)
- VMware Certified Professional Datacenter Virtualization and Private Cloud
- ITIL V3 Foundation
- ITIL Intermediate Service Operations (Tech M Internal Certification)
- Certified Datacenter Professional (CDCP)
- Oracle Cloud Infrastructure Architect Associate
- Thales CipherTrust DSP Professional Engineer
Projects
Organization: HighStreet IT Solutions,
- Migrated On-prem Oracle PeopleSoft deployments to AWS and OCI Cloud.
- Migrated and Re-Platformed Oracle PeopleSoft deployments from AIX and DB2 platform to Oracle Linux and Oracle PaaS Database platform.
- Migrated SSO authentication from Oracle Access Manager to SSO Gen in PeopleSoft Application.
- Migrated the primary customer connectivity to the PeopleSoft deployment in Oracle Cloud from On-prem to customer’s AWS Cloud.
- Migrated independent PaaS DB deployment of non-Production environment to Containerized PaaS DB to optimize cost.
- Migrated production application data usage from File Storage (S3) to block storage to enable cross-region storage replication to DR environment and to optimize cost.
- Reconfigured backup retention policy to move the older backup images to less expensive storage to optimize cost.
Awards
Capgemini
· Project Star - For Outstanding performance and lasting contribution
Tech Mahindra
· Pat on Back - For Technical Excellence and Customer Appreciation,
· Standing Ovation Award - Outstanding performance & contribution in delivering excellence at Textron IMS Project,
· Pat on Back - For leading the team by example and has been instrumental.,
· Guru-The People Manager - Tribute for collaborative spirit and exceptional ability to manage people., People Champion 2018 - Nurturing and enabling the team members to grow and rising together,
· Grand Salute – Livewire - For being instrumental in setting high delivery standards in Textron IMS Project,
· Acer - Being an eXceptional performer over the past two years having achieved highest rating in the Annual Appraisal
Highstreet IT Solutions
· Spot Award - Accomplishment in owning and driving the public cloud cost savings initiative while maintaining great customer experience.
· Employee of the Quarter – Cloud Cost Optimization
Training
- HP Blade System Administration.
- NetApp, EMC, and HP EVA Storage Administrations.
- Symantec Altiris Imaging and Deployment Tool.
- Veeam Backup and Replication Tool.
- Implementing Microsoft Azure Infrastructure Solutions
- AWS Cloud Architect
- VMware Site Recovery Manager
- CISSP – Certified Information Systems Security Professional
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief. (SRINIVASAN JAGADEESAN)
PROFESSIONAL EXPERIENCE
- Organization Employment Duration Designation
- HighStreet IT Solutions Permanent Dec 2021 to Till Date Cloud Solutions Architect
- Viatris (MyLan Laboratories) Permanent Apr 2020 to Dec 2021 Sr. Manager IT
- Tech Mahindra Permanent Feb 2016 to Apr 2020 Technical Specialist
- Orange Business and Services, UK Contract Feb 2015 to Dec 2015 Digital Infrastructure Architect
- Highstreet IT Solutions Permanent May 2014 to Jan 2015 Sr. Wintel Engineer
- Xenonex Technologies, Durban Contract May 2013 to May 2014 Sr. Infrastructure Engineer
- Capgemini India Permanent Jun 2010 to Apr 2013 Sr. Consultant
- IBM India Contract Dec 2009 to Jun 2010 Sr. System Administrator
- Microland Permanent Jun 2009 to Dec 2009 Sr. Tech Support Engineer
- Hewlett-Packard, India Permanent Apr 2007 to Jun 2009 Sr. System Engineer
- Kotak Securities, India Contract Mar 2006 to Mar 2007 System administrator
- Rangasoft Permanent Feb 2005 to March 2006 Jr. System Engineer
- Galaxy Systems Permanent Jun 2003 to Jan 2005 Software Supporting Group
Languages
English
Fluent
Timeline
Cloud Pre-Sales and Solutions Architect
HighStreet IT Solutions
12.2021 - 09.2025
Sr. Manager IT
Viatris (MyLan Laboratories)
04.2020 - 12.2021
Technical Specialist and Operations Manager
Tech Mahindra
02.2016 - 04.2020
Bachelor's Degree - Computer Technology
Bharathiar University
08.2000 - 03.2003