Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sruthi K

Ondenparambu-Edachovva , Near Civil station, Kannur,,India

Summary

To seek a responsible assignment in your esteemed organization .where I can exercise my capabilities to optimum with the right perception and attitude towards enhancing the quality of work and to play an inventive and active role in your organizations growth. I have worked and made a good career and good behaviour with leading organizations with committed and dedicated peoples in India with leading corporate of hi-tech environment which will help me to explore myself fully and realize my potential willing to work as a key player in challenging & creative environment. Detail-oriented with financial data and careful to follow accounting best practices and regulatory requirements. Helps drive financial improvements with reliable, accurate and compliant records for forecasting and business planning. Results-driven Financial Controller offering years of success leading financial management activities in organisations. Exceptionally talented at creating robust internal controls, guidelines and procedures to support accounting functions, including budget administration. Accounting professional versed in internal controls, taxation and business accounting practices. Focused on helping improve financial solvency with optimised systems and accurate forecasting. Diligent about auditing records and maintaining compliance standards.

Overview

8
8
years of professional experience

Work history

Finance Coordinator

TATA
Kannur , India
04.2021 - Current
  • Ensured accuracy of financial close processes by monitoring and analysing results and promptly following up on variances.
  • Conducted financial audits to verify compliance and accuracy of transactions.
  • Prepared financial presentations, receiving positive feedback from senior management.
  • Employed and to analyse financial data, achieving forecast accuracy.
  • Supervised accounting team.
  • Prepared external audit documentation and financial reports.
  • Implemented system and process improvements for enhanced finance department efficiency.
  • Prepared monthly variance reports for strategic budgeting and forecasting.
  • Consolidated capital management, cash flow analysis, and reconciliations statements.
  • Collaborated with team for annual capital and operating budgets, forecasts and financial reporting and analysis.
  • Provided financial consultancy support for robust company growth strategies.
  • Utilised CRM Software to process payroll and perform bank reconciliations.
  • Introduced new financial filing system, increasing departmental efficiencies by [Number]%.

Sales Executive

Peeyem Honda
08.2018 - 09.2019
  • Greets customer and determines make, type, and quality of vehicle desired
  • Explains features and demonstrates operation of vehicle in showroom or on demonstration drive
  • Suggests optional equipment for customer to purchase
  • Computes and quotes sales price, including tax, trade-in allowance, and discount
  • Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract
  • Arranges for delivery and registration of vehicle
  • Researches availability of models and optional equipment
  • Engages in business development
  • Addresses customer concerns
  • Maintains CSI at or above Company standards
  • Participates in required training
  • Records all hours worked accurately in company timekeeping system
  • Follows Safeguards rules and regulations
  • Demonstrates the Company's Core Values
  • Complies with Company policies and procedures
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

Customer Service Officer

Muthoot Finance & Loans
08.2018 - 09.2019
  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Perform customer verifications
  • Set up new customer accounts
  • Process orders, forms, applications and requests
  • Organize workflow to meet customer timeframes
  • Direct requests and unresolved issues to the designated resource
  • Manage customers' accounts
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments and complaints
  • Record details of actions taken
  • Prepare and distribute customer activity reports
  • Maintain customer databases
  • Manage administration
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions

Customer Service Executive

BRD securities limited
02.2016 - 07.2018
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Created Customer Relationship Management database for company, used by management and other customer service associates to track and resolve customer inquiries
  • Managed customer service resulting in excellent long term relationships and account retention
  • Provided sales support to sales director, including inventory queries, quotations, sales orders management, 12 months rolling forecast and trading documents for efficient sales coordination
  • Addressed negative customer feedback immediately
  • Developed rapport with the customer base by handling difficult issues with professionalism
  • Handle changes in policies or renewals
  • Job Responsibilities:
  • Meets dealership sales goals.

Education

BCA - Computer Application, Computer Science

NEHRU College, Coimbatore
Tamil Nadu

Skills


  • COBOL
  • Language C,C
  • Java
  • MS office
  • Excel proficiency
  • Financial statements

Timeline

Finance Coordinator

TATA
04.2021 - Current

Sales Executive

Peeyem Honda
08.2018 - 09.2019

Customer Service Officer

Muthoot Finance & Loans
08.2018 - 09.2019

Customer Service Executive

BRD securities limited
02.2016 - 07.2018

BCA - Computer Application, Computer Science

NEHRU College, Coimbatore
Sruthi K