SRUTHY SUNILKUMAR
Dubai
Summary
HR professional with proven track record in human resources management, including talent acquisition, employee relations, and compliance. Known for strong team collaboration and achieving results in dynamic environments. Reliable and adaptable, with skills in conflict resolution and strategic planning, fostering positive and productive workplace culture.
Overview
6
6
years of professional experience
Work History
HR Executive
SRTIP ACCELERATOR
Dubai, United Arab Emirates
03.2024 - Current
- Developed and implemented HR strategies aligned with organizational goals, contributing to a 25% increase in employee engagement and a 15% reduction in turnover
- Managed complex employee related issues, resolved conflicts, and fostered a positive work environment through effective communication and problem-solving skills, achieving a 90% resolution rate
- Designed and executed performance management programs, including goal setting, evaluations, and development plans, enhancing overall employee productivity by 20% and satisfaction by 15%
- Oversaw compensation and benefits administration, including salary benchmarking, benefits planning, and employee compensation reviews, aligning packages with market standards and achieving a 10% improvement in employee satisfaction with compensation
- Utilized HR metrics and data analysis to drive decision-making and strategic planning, providing insights on workforce trends, turnover rates, and recruitment effectiveness, which led to a 20% improvement in recruitment efficiency
Senior Healthcare Recruiter
Global Nurse Force
Dubai, United Arab Emirates
01.2023 - 01.2024
- Employed a diverse array of sourcing techniques, including job boards, social media platforms, and professional networks, to effectively identify and engage potential candidates across international markets such as the UK, Ireland, and the USA
- Generated detailed recruitment metrics and reports, leveraging data-driven insights to monitor key performance indicators and optimize recruitment strategies for enhanced efficiency and effectiveness
- Ensured stringent adherence to regulatory and compliance standards by meticulously verifying candidate credentials, including licensure, certifications, background checks, and adherence to immigration and relocation protocols.
- Demonstrated adeptness in utilizing Applicant Tracking Systems (ATS) and other clung-edge recruitment software tools specifically tailored for healthcare recruitment, streamlining processes and enhancing candidate management capabilities
HR Officer
Horizon Geosciences
Sharjah, United Arab Emirates
01.2022 - 01.2023
- Provided comprehensive day-to-day support to crew members and projects, meticulously maintaining individual records and overseeing the Performance Management System to ensure optimal operational efficiency
- Orchestrated the coordination of over 150 offshore team members, issuing duty directives to streamline workflow and uphold organizational productivity standards
- Proactively proposed and coordinated offshore team member rotations, leveraging advanced planning strategies to assess personnel availability and assign them to ongoing projects seamlessly
- Facilitated seamless crew changes and managed visa requirements for vessel Captains and Project Managers
- Implemented cost-effective travel plans for offshore personnel, prioritizing health and safety for smooth project rotations
Senior Customer Support Executive
DUBAI ASSET MANAGEMENT
Dubai, United Arab Emirates
01.2020 - 01.2022
- Acted as the primary point of contact for customers, delivering exceptional technical support and ensuring utmost customer satisfaction by promptly addressing inquiries and concerns during initial contact
- Engaged in effective communication with customers to address billing inquiries, provide product information, and clarify pricing details, fostering positive customer experiences and bolstering brand loyalty
- Demonstrated adept project management skills by overseeing project delivery processes, making necessary adjustments to ensure adherence to specifications and stringent quality standards
- Demonstrated strong teamwork and leadership by offering floor support, handling supervisor calls, and receiving accolades for exceponal customer service
- Assumed responsibility for managing customer interactions across multiple channels, reducing executive workload and showcasing adaptability
HR Executive
Al Shams
Dubai, United Arab Emirates
01.2019 - 01.2020
- Provided comprehensive day-to-day HR support to the team, encompassing employee relations, training and staff development, recruitment, onboarding, and meticulous maintenance of HR records
- Efficiently managed the onboarding process, facilitating the seamless integration of an average of 2 employees per month into the organization
- Orchestrated the health insurance process with a focus on cost optimization, resulting in a significant cost-saving of up to 15% in 2020, while maintaining comprehensive coverage for employees
- Contributed to the development and implementaon of tailored employee training programs, resulting in measurable improvements in employee performance and productivity across the organization
- Proactively addressed employee complaints/concerns, conducting internal investigations as required, while ensuring strict adherence to company policies
- Managed HR records meticulously, ensuring compliance with Ministry of Human Resources and Emiratisation (MOHRE) requirements, safeguarding the organization against regulatory risks
Education
Chartered Instute of Personnel and Development (CIPD) - L3
PWC'S ACADEMY MIDDLE EAST
01.2022
Bachelor of Arts - English Literature
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
01.2020
Skills
- EMPLOYEE RECRUITMENT & RETENTION
- ONBOARDING & ORIENTATION
- COMPENSATION & BENEFITS
- PERFORMANCE MANAGEMENT
- EMPLOYMENT LAW
- TRAINING & DEVELOPMENT
- EMPLOYEE RELATIONS
- EXCEPTIONAL ORGANISATIONAL SKILLS
- ADAPTABILITY AND INNOVATION
Personal Information
- Date of Birth: 09/29/98
- Nationality: Indian
- Driving License: UAE License
- Marital Status: Married
- Visa Status: Residence Visa
Timeline
HR Executive
SRTIP ACCELERATOR
03.2024 - Current
Senior Healthcare Recruiter
Global Nurse Force
01.2023 - 01.2024
HR Officer
Horizon Geosciences
01.2022 - 01.2023
Senior Customer Support Executive
DUBAI ASSET MANAGEMENT
01.2020 - 01.2022
HR Executive
Al Shams
01.2019 - 01.2020
Chartered Instute of Personnel and Development (CIPD) - L3
PWC'S ACADEMY MIDDLE EAST
Bachelor of Arts - English Literature
INDIRA GANDHI NATIONAL OPEN UNIVERSITY