BARISTA
Christine Najjuma
THE COOP HOUSE
Dubai,Al Maureen
Work History
BARISTA/ WAITRESS
1 Year- Prepared espresso drinks, brewed coffee, and tea beverages to consistent quality standards.
- Operated point-of-sale system, processed orders, and handled cash and card transactions accurately.
- Guided team members on POS transactions, beverage customization, and accurate order fulfillment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
CATERING SPECIALIST
1 Year 6 Months- Coordinated catering sales inquiries, proposals, and event details with accuracy and urgency.
- Managed client communication throughout booking process, confirming menus, pricing, and service expectations.
- Reviewed event specifications, adjusting staffing, timelines, and setup needs to support delivery.
- Tracked sales activity, leads, and follow-up tasks to maintain organized pipeline management.
WAITRESS/ RUNNER
11 Months- Delivered attentive table service aligned with luxury hospitality standards and guest preferences.
- Maintained clean, fully set dining areas through efficient table resetting and sanitation.
- Supervised service flow during peak periods, supporting smooth restaurant and banquet operations.
WAITRESS
1 Year 11 Months- Trained new waitstaff on menu knowledge, service standards, and dining room procedures.
- Resolved customer concerns professionally, preserving positive dining experiences and repeat business.
- Recommended menu items and specials based on guest preferences, dietary needs, and service pace.
7
years of professional experience
Experienced professional with focus on elevating café operations and enhancing customer satisfaction. Specialises in crafting high-quality beverages while fostering welcoming atmosphere. Utilises strong communication and team leadership skills to drive sales and maintain loyal customer base.
Education
SCA Diploma Certificate - Speciality Coffee Association
Hotel Management - Food safety Related services
Bachelor of Business Administration - Business administration
Skills
Drink recipe creation
Understanding brewing methods
Time management expertise
Barista leadership
Beverage pairing knowledge
Coffee grinding techniques
Speciality beverage creation
Milk steaming technique
In-Depth coffee industry knowledge
Knowledge of coffee beans
Work history
1 year,2 years,1 year,1 year,1 year and 6 months
Timeline
BARISTA/ WAITRESS
THE COOP HOUSE
10.2025 - CurrentRead More
CATERING SPECIALIST
KNOOZ CATERING UAE
07.2023 - 01.2025Read More
WAITRESS/ RUNNER
Cafe Java
02.2022 - 01.2023Read More
WAITRESS
SHERATON HOTEL UGANDA
12.2019 - 11.2021Read More
MAKERERE UNIVERSITY
Bachelor of Business Administration from Business administration
Read More
JEX BARISTA INSTITUTE
SCA Diploma Certificate from Speciality Coffee Association
Read More
ENSURE GROUP OF COMPANIES
Hotel Management from Food safety Related services
Read More