Summary
Overview
Work history
Education
Skills
Awards
Languages
Affiliations
Accomplishments
References
Timeline
Generic
Siva Sri Kiran Maganti

Siva Sri Kiran Maganti

Dubai,UAE

Summary

Seasoned banking expert with 15+ years in payments and cash management, focused on delivering advanced digital banking solutions for corporate and institutional clients. Proficient in mandate configuration, system integration, and product training, with a strong history of facilitating successful migrations and optimizing digital channels. Committed to enhancing user experience and ensuring effective adoption of cash products.

Overview

3
3
years of post-secondary education
16
16
years of professional experience

Work history

Manager, Client Implementation

Emirates NBD
Dubai, UAE
2023.09 - 2026.07
  • Led enterprise‑scale Cash Management implementations (API, Host‑to‑Host, ICCS, Remote Cheque Printing, UAEDDS) for C&IB clients, improving automation, straight‑through processing, and operational efficiency.
  • Successfully migrated 200+ high‑complexity corporate profiles—including government, public, and private sector entities—from smartBUSINESS to businessONLINE with zero mandate deviation, ensuring continuity and compliance.
  • Strengthened client satisfaction by handholding sensitive corporates, capturing detailed requirements, and collaborating with the Product team to deliver tailored features and enhancements on businessONLINE.
  • Enhanced product capability by reviewing and advising on BRDs, contributing critical insights derived from historical client requirements and implementation experience.
  • Maintained and optimized mandate configurations for leading UAE corporates, ensuring accuracy, compliance, and alignment with evolving business needs.
  • Played a key role in the ISO 20022 migration, ensuring readiness of mandatory data fields for foreign currency payments and supporting industry‑wide standardization.
  • Delivered high‑impact client training sessions, accelerating adoption of cash and trade solutions and reducing post‑go‑live support requirements.
  • Upskilled internal teams through structured training programs on multiple payment products, improving implementation quality and team productivity.
  • Currently leading the ICCS upgrade project for Corporate & Institutional clients, driving modernization and improved processing capabilities.
  • Actively contributing to upcoming product enhancements, working closely with Product teams to shape future releases and strengthen the bank’s digital cash management offering.

Assistant Manager, Client Implementation

Emirates NBD
Dubai, UAE
2021.07 - 2023.08

Implementation Officer

Emirates NBD
Dubai, UAE
2018.12 - 2021.06
  • Managing sensitive corporate clients, configuring and maintaining their online banking profiles according to complex business requirements.
  • Leading implementation of Cash products for C&IB clients, including Host‑to‑Host, ICCS, Corporate Cheque Printing, UAEDDS, smartTRADE, CIT, and SCDM.
  • Delivering client training sessions to ensure effective adoption and utilization of cash and trade solutions.
  • Executing complex mandate implementations for public and private sector clients on the online banking platform.
  • Establishing secure Host‑to‑Host connectivity for automated payment file transfers and account statement retrieval for reconciliation.
  • Participating in contextual testing across various cash products to validate functionality and client‑specific scenarios.
  • Conducting internal training programs to enhance team knowledge on multiple payment products.
  • Key roll in successfully installing ICCS application in client location and test end to end flow in scanning and depositing cheques using ICCS scanning machine.
  • Designing cheque artwork, define file template for Remote Cheque Printing product and train users in printing cheques remotely at client premises as per the artwork design.
  • Contributing to testing of ENBD proprietary file formats and global standards such as PAIN.003.
  • Successfully migrated clients from Host‑to‑Host Connect Direct to SFTP protocol, improving security and efficiency.
  • Supporting in migration activity of corporate clients from smartBUSINESS to businessONLINE (Online banking platform)

Team Lead

MINDGATE SOLUTIONS PVT. LTD
Bangalore, India
2013.11 - 2018.12

Client: The Hongkong and Shanghai Banking Corporation Limited (HSBC), Bangalore.

  • Primary responsibility is to implement solutions for the HSBC customers in the Cash Management domain via online banking platform HSBCnet, covering products such as payments and reconciliation.
  • As part of the extended Client Integration team, involved in providing support on solution, training and overall Go live.
  • Support in structuring of payment solutions to fully integrate with client ERP system and improve the payment process leveraging the electronic payment options.
  • Supported Integration Manager's in the process of understanding customer requirements (Functional & Technical), systems and processes, design and implement an end to end solution by integrating HSBCnet with customer's ERP system.
  • Ensuring quality & timely support to customers.
  • Prepare and mirror test files for first time validation of the file structure across the file formats.
  • Uploading test files to ensure it meets the customer's functional requirements.
  • Manage and co-ordinate the work schedule of support team to ensure TAT met on queries.
  • Provide guidance, instruction, direction to the team.

Banking Support Engineer

BYZAN SYSTEMS PVT. LTD
Bangalore, India
2010.08 - 2013.10

Client - The Hongkong and Shanghai Banking Corporation Limited (HSBC), Bangalore Key Responsibilities:

  • Developing customized solutions (Convex Data Mapper) to enhance efficiency of payment process through usage of electronic channels.
  • Support in structuring of payment solutions to fully integrate with client ERP system and improve the payment process leveraging the electronic payment options.
  • Supported Integration Manager's in the process of understanding customer requirements (Functional & Technical), systems and processes, design and implement an end to end solution by integrating HSBCnet with customer's ERP system.
  • Conducting regular training sessions and demonstrations to sales team & client services team on the new enhancement of HSBCnet portal.
  • Ensuring quality & timely support to customers.
  • Integration and related documentation of the product.
  • Study of HSBCnet specific file formats (Pain 001.001.02 & 001.001.03) & customization for local payment methods.
  • Prepare and mirror test files for first time validation of the file structure across the file formats.
  • Uploading test files to ensure it meets the customer's functional requirements.
  • Prepare and maintain MIS activities of HSBCnet clients.

Education

Master of Computer Applications - Technology

Acharya Nagarjuna University
Vijayawada
2007.06 - 2010.04

Bachelor's Degree - Electronics

Acharya Nagarjuna University
Vijayawada

Skills

  • Team management and communication
  • Interpersonal skills
  • Channel capability analysis
  • Customer requirement mapping
  • Analytical problem-solving
  • Pressure management

Awards

2021 GEM Award (Operation Excellence) for 2021 Q1 - Corporate & Institutional Banking, 2022 GEM Award (Service Excellence) for 2022 - Corporate & Institutional Banking, 2024 GEM Award (Service Excellence) for 2024 - Corporate & Institutional Banking, 2025 GEM Award (Customer Focus) for 2025 - Corporate & Institutional Banking

Languages

English
Fluent
Hindi
Intermediate
Telugu
Native

Affiliations

  • Play Badminton and Cricket
  • Like Photography

Accomplishments

GEM Award (Operation Excellence) for 2021 Q1 - Corporate & Institutional Banking

GEM Award (Service Excellence) for 2022 - Corporate & Institutional Banking

GEM Award (Service Excellence) for 2024 - Corporate & Institutional Banking

GEM Award (Customer Focus) for 2025 - Corporate & Institutional Banking

References

References available upon request.

Timeline

Manager, Client Implementation

Emirates NBD
2023.09 - 2026.07

Assistant Manager, Client Implementation

Emirates NBD
2021.07 - 2023.08

Implementation Officer

Emirates NBD
2018.12 - 2021.06

Team Lead

MINDGATE SOLUTIONS PVT. LTD
2013.11 - 2018.12

Banking Support Engineer

BYZAN SYSTEMS PVT. LTD
2010.08 - 2013.10

Master of Computer Applications - Technology

Acharya Nagarjuna University
2007.06 - 2010.04

Bachelor's Degree - Electronics

Acharya Nagarjuna University
Siva Sri Kiran Maganti