Stamatia . V. Chirima
Summary
Dynamic Food and Beverage Supervisor with a proven track record in hospitality, enhancing guest satisfaction through exceptional service and effective communication. Recognized for boosting team morale and productivity while adhering to stringent food safety standards. Detail-oriented and collaborative, committed to delivering memorable dining experiences.
Overview
7
7
years of professional experience
Work History
Food and Beverage Supervisor
Bussola -Mare By Bussola, Westin Mina Seyahi Beach Resort and Marina
04.2021 - 08.2025
- Assisted in managing daily food and beverage operations to ensure smooth service delivery.
- Supported team in maintaining cleanliness and organization of workstations for efficiency.
- Learned safety protocols and hygiene standards to uphold quality service practices.
- Engaged with customers to provide exceptional service and address inquiries promptly.
- Recognized and formally acknowledged outstanding staff performance,
boosting team morale and productivity. - Supervised service of all food and beverages within the Restaurant in the
absence of the manager
Senior Waitress-Pre Opening
Al Wadi Hotel Doha-M Gallery
07.2018 - 09.2020
- Greeted and seated guests, delivering warm, attentive service to maximise guest comfort.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Advised on food and drink choices based on customer preferences.
- Applied positive customer service approach to increase satisfaction levels. Handled high volume calls to address customer inquiries and concerns.
Education
Diploma - Hospitality And Tourism Management
Swiss Hotel School South Africa
Johannesburg11-2017
Skills
- Effective verbal and written communication
- Enhance guest satisfaction consistently
- Detail-oriented approach
- Collaborative teamwork
- Understanding of food safety standards
Languages
English
Bilingual or Proficient (C2)
Shona
Bilingual or Proficient (C2)
Timeline
Food and Beverage Supervisor
Bussola -Mare By Bussola, Westin Mina Seyahi Beach Resort and Marina
04.2021 - 08.2025
Senior Waitress-Pre Opening
Al Wadi Hotel Doha-M Gallery
07.2018 - 09.2020
Diploma - Hospitality And Tourism Management
Swiss Hotel School South Africa
Similar Profiles
JOBRAN SALOUMJOBRAN SALOUM
Floor Supervisor at Marriott Westin Mina Seyahi,(Bussola Restaurant)Floor Supervisor at Marriott Westin Mina Seyahi,(Bussola Restaurant)
Stamatia Vimbainashe ChirimaStamatia Vimbainashe Chirima
Food and beverage supervisor at Westin Mina Seyahi Beach Resort and MarinaFood and beverage supervisor at Westin Mina Seyahi Beach Resort and Marina
INDRAJIT ROYINDRAJIT ROY
Assistant Restaurant Manager at The Westin Dubai Mina Seyahi Beach Resort & MarinaAssistant Restaurant Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina
Samuel Mbugua MungaiSamuel Mbugua Mungai
COMPLEX POOL AND BEACH MANAGER at MINA SEYAHI COMPLEX ( W DUBAI, THE WESTIN DUBAI, LE-MERIDIEN MINA SEYAHI BEACH RESORT AND WATERPARKCOMPLEX POOL AND BEACH MANAGER at MINA SEYAHI COMPLEX ( W DUBAI, THE WESTIN DUBAI, LE-MERIDIEN MINA SEYAHI BEACH RESORT AND WATERPARK
Nicholas MartelNicholas Martel
Food and Beverage Supervisor, Maintenance, Guest Service Supervisor, Manager at Courtyard By MarriottFood and Beverage Supervisor, Maintenance, Guest Service Supervisor, Manager at Courtyard By Marriott