Stanis Fernandes
Alquoz 4
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
7
7
years of professional experience
Work History
Housekeeping coordinator
Taj Dubai
02.2024 - Current
- Liaised with management to establish and complete priority cleaning jobs
- Requisitioned housekeeping supplies and guest toiletries to maintain adequate inventory levels
- Coached housekeeping staff to effectively plan and deliver on targets
- Coordinated cleaning teams to meet daily housekeeping demands
- Laundered items within set timeframes to meet hotel demands
- Managed cleaning product stock in line with COSHH regulations
- Delivered professional, friendly service across customer-facing tasks
- Maintained controls over expenses and inventory for optimal budget tracking.
- Improved overall efficiency of the housekeeping department by optimizing scheduling practices based on occupancy levels and staff availability.
- Streamlined communication between housekeeping staff and hotel management, resulting in improved efficiency and teamwork.
- Maintained accurate records of maintenance requests and coordinated with the engineering department to ensure timely repairs or replacements when needed.
Housekeeping Assistant
TAJ DUBAI
04.2022 - 01.2024
- Relieving Desk Coordinators on their day off
- Maintaining record of inventory of amenities
- Items in the room, Maintaining record of linen inventory
- Pantry setup at the end of the day
- Having proper record of all equipment's of department
- Decorating rooms for special occasions
- Preparing rooms for guests and ensuring general areas are maintained at high standards
Guest Service Attendant
Taj Resort And Convention Centre Goa
01.2020 - 03.2022
- Followed health and safety standards governing correct use of chemicals
- Sanitised bathrooms to uphold strict hygiene and infection control procedures
- Cleaned [18] assigned guestrooms 9 hour shift to exceptionally high standard
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction
- Promptly attended to guest calls, requests and complaints following company policies and procedures
- Trained new room attendants on company policies and cleaning procedures
Industrial Training
Taj Holiday Village Resort & Spa Goa
07.2019 - 07.2019
- 4 weeks of Industrial Training in Housekeeping as a part of work experience in the study course of Don Bosco Vocational Training Institute
Industrial Training
Holiday INN Resort Goa
10.2017 - 03.2018
- 25 weeks of Industrial Training in Housekeeping department as a part of work experience in the course study of Guardian Angel Institute of Hotel Management & Catering Technology
Education
Diploma - Housekeeping Operations: Hospitality
Don Bosco Vocational Training Institute
11.2019
One year diploma - Food production, Food & Beverage Service And House Keeping
GUARDIAN ANGEL INSTITUTE OF HOTEL MANAGEMENT & CATERING TECHNOLOGY
05.2018
High School Diploma -
GUARDIAN ANGEL HIGH SCHOOL
05.2016
Skills
- Hospitality expertise
- Room inspections
- Monitoring deadlines
- Deep cleaning
- Sanitation management
- Attention to detail
- Time management
- Communication skills
Languages
English
Konkani
Hindi
Custom
- Photo Editing
- Playing Football & Cricket
Timeline
Housekeeping coordinator
Taj Dubai
02.2024 - Current
Housekeeping Assistant
TAJ DUBAI
04.2022 - 01.2024
Guest Service Attendant
Taj Resort And Convention Centre Goa
01.2020 - 03.2022
Industrial Training
Taj Holiday Village Resort & Spa Goa
07.2019 - 07.2019
Industrial Training
Holiday INN Resort Goa
10.2017 - 03.2018
One year diploma - Food production, Food & Beverage Service And House Keeping
GUARDIAN ANGEL INSTITUTE OF HOTEL MANAGEMENT & CATERING TECHNOLOGY
Diploma - Housekeeping Operations: Hospitality
Don Bosco Vocational Training Institute
High School Diploma -
GUARDIAN ANGEL HIGH SCHOOL
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