Stanislava PIDCHENKO

1. Event Planning & Concept Development 2. Vendor & Performer Coordination 3. Event Execution & Logistics Management

• Design and organize customized events for children, including:Birthday parties with fun themes and interactive activities
  Themed festivals and carnivals with engaging performances and play zones
  Educational workshops that combine learning with creativity
  Entertainment shows featuring magicians, puppeteers, and storytellers
• Develop event themes, concepts, and schedules based on children’s interests and age groups.
• Source and coordinate with entertainers, decorators, photographers, and activity facilitators.
• Manage contracts with caterers, equipment providers, and venue operators.
• Ensure vendors deliver high-quality, safe, and age-appropriate services.
• Oversee venue setup, décor, activity stations, and stage arrangements before each event.
• Manage event timelines and ensure smooth flow of activities.

• Ensure that every VIP guest receives a bespoke and seamless dining experience, exceeding expectations.
• Plan and execute private dining experiences, exclusive sports events, and elite gatherings within the complex.
• Manage high-profile banquets, athlete nutrition plans, and corporate hospitality functions.
• Curate partnerships with exclusive food and beverage suppliers, securing premium-quality products.
• Manage exclusive dietary requests, coordinating with chefs to curate custom meals for high-performance athletes or luxury clientele.
• Enforce strict service protocols for handling fine dining, premium beverages, and high-end table settings.
• Monitor staff appearance, etiquette, and professionalism to ensure they represent the luxury brand image of the complex.
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• Greet guests with a warm, professional, and friendly demeanor, ensuring a great first impression.
• Assist customers with menu recommendations, dietary preferences, and special requests.
• Build strong relationships with regular customers, remembering their favorite orders and personalizing their experience.
• Handle guest inquiries, complaints, and special requests efficiently, ensuring complete satisfaction.
• Manage customer feedback, ensuring any concerns are resolved quickly and professionally.

• Kids animation

• Welcome and greet guests with a warm, professional attitude, ensuring a great first impression.
• Handle guest check-ins and check-outs efficiently, verifying reservations and processing payments.
• Provide detailed information about hotel facilities, services, and local attractions.
• Assist guests with special requests, such as room preferences, transportation, or concierge services.
• Handle complaints or concerns professionally, ensuring prompt resolution and guest satisfaction.
• Maintain clear communication with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled.
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