Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
STEFANIE BARON TORRES

STEFANIE BARON TORRES

DUBAI

Summary

I am enthusiastic, honest, responsible and proactive with excellent interpersonal skills that facilitate teamwork. I am also looking forward to facing new challenges. I am an international student, able to work full time, looking for work in the customer service and hospitality industry.

Overview

13
13
years of professional experience
6
6
years of post-secondary education

Work history

Cafe Waitress

JUAN VALDEZ
COLOMBIA, BOGOTA
06.2022 - 01.2023
  • Resolved customer queries calmly, working with management to achieve positive outcomes.
  • Managed front counter service, ensuring attentive customer care from initial welcome to departure.
  • Took customer orders promptly, noting down specific requirements and communicating with kitchen teams.

Senior Customer Service Advisor

BANCOLOMBIA BANK
COLOMBIA, BOGOTA
10.2009 - 03.2022
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Offered prompt solutions to maintain customer satisfaction.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Offered detailed advice on product and service benefits.

Education

GENERAL ENGLISH -

ES DUBAI
DUBAI
03.2023 -

BUSINESS ADMINISTRATOR

MINUTO DE DIOS UNIVERSITY
COLOMBIA
01.2010 - 12.2015

Skills

  • Exceptional customer service
  • Keen problem-solver
  • Table service
  • Order recall
  • Administrative support
  • Problem solving

Languages

English
Intermediate
ESPAÑOL
Native

Timeline

GENERAL ENGLISH -

ES DUBAI
03.2023 -

Cafe Waitress

JUAN VALDEZ
06.2022 - 01.2023

BUSINESS ADMINISTRATOR

MINUTO DE DIOS UNIVERSITY
01.2010 - 12.2015

Senior Customer Service Advisor

BANCOLOMBIA BANK
10.2009 - 03.2022

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STEFANIE BARON TORRES