STEPHANIE TANNOUS
Dubai
Summary
Chemical engineering graduate with an Experience in project managing and quality engineering.
Motivated Assistant Operations Manager develops and implements operational plans and schedules. Comprehensive understanding of desirable fiscal management and strategic guidance practices. Mindful prioritizer addressing organizational objectives with thorough task-completion roadmaps. Strong competencies for addressing operational issues and concerns quickly. Supervise daily operations and organizations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Operations Manager
GRAKO LLC
07.2023 - Current
- Assist and confirm project planning and resources
- Oversee and manage all required project documents are properly established and in place and set for execution
- Monitor Operation process and activities, ensuring efficient workflow & deliveries
- Provide regular updates and progress reports to higher management, align project goals, and contribute to the long-term planning and forecasting for future projects
- Coordinate with Sales department and projects evaluation
- Establish direct contact with Main clients, High end managements and build up satisfaction relationship of operation and the company performance
- Work on cost effectiveness for each project.
Project Lead
GRAKO LLC
06.2021 - 07.2023
- Create project planning and resources
- Monitor closely site productivity, efficiency at work, Safety procedures & quality production
- Scheduling and coordinating team activities, assigning tasks, and facilitating effective communication among team members
- Monitoring key performance indicators (KPIs) and generating reports to track operational performance
- Assist and monitor production output, quality control, customer satisfaction, and employee productivity.
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
Operation Engineer
Betomix Ready Mix Concrete, Lebanon
03.2018 - 09.2020
- Operation Engineer supervising procedures, quality of concrete, analyzing and interpreting results
- Controlling and monitoring all quality related issues, production, and process of concrete
- Creating new lines of concrete by several batches and processes to finally obtain the quality and homogeneity required
- Supervision of concrete blocks study to open a sub company and manage blocks production.
- Troubleshot complex issues under tight deadlines, prioritizing tasks effectively to minimize disruptions to ongoing operations.
Quality Management Coordinator
Betomix Ready Mix Concrete, Lebanon
11.2017 - 02.2018
- Worked on ISO 9001-2015 and as sales representative
- Made contact and visits with all clients in order to reach a suitable work offer, followed up on client’s issues and with lost clients to build potential
- Identified new markets and customers leads, analyzed territory potential
- Presented and promoted our services to prospective customers.
- Implemented corrective actions to address non-conformance issues, resulting in a significant reduction in defects and rework.
- Collaborated with cross-functional teams to develop comprehensive quality management plans, ensuring continuous improvement in operations.
Education
Master of Engineering - Chemical Engineering
HOLY SPIRIT UNIVERSITY OF KASLIK (USEK) - Lebanon
01.2016
Bachelor of Science - Chemical Engineering
HOLY SPIRIT UNIVERSITY OF KASLIK (USEK) - LEBANON
01.2014
Skills
- Communication
- Organization
- Team Player
- Analytical skills
- Microsoft Office
- Java
- Project Plan
- Sales Force
- Operational planning
- Operations Management
- Operational Efficiency
- Scheduling and Coordination
- Project Management
- Budget Tracking
Certification
- Project management- University of California, Irvine
- Supply Chain Operations – Rutgers the State University of New Jersey
- Operations Management – University of Illinois
- Initiating and Planning Projects - University of California, Irvine
- MEWPS for Managers – IPAF (OP/2022050)
- Operator Training Certificates (3a,3b,1b) – IPAF(OP/2012094)
Languages
ARABIC
Bilingual or Proficient (C2)
ENGLISH
Bilingual or Proficient (C2)
FRENCH
Bilingual or Proficient (C2)
Awards
Young Facilities Manager of the year 2022, Dubai
Timeline
Assistant Operations Manager
GRAKO LLC
07.2023 - Current
Project Lead
GRAKO LLC
06.2021 - 07.2023
Operation Engineer
Betomix Ready Mix Concrete, Lebanon
03.2018 - 09.2020
Quality Management Coordinator
Betomix Ready Mix Concrete, Lebanon
11.2017 - 02.2018
Master of Engineering - Chemical Engineering
HOLY SPIRIT UNIVERSITY OF KASLIK (USEK) - Lebanon
Bachelor of Science - Chemical Engineering
HOLY SPIRIT UNIVERSITY OF KASLIK (USEK) - LEBANON
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