Stephanos Dadios

• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
• Suggested appropriate food and drink pairings to increase per-ticket sales.

● Greet and assist guest with seating.

● Create genuine and customized interaction, to achieve guest satisfaction.

● Inform customers about the days specials

● Up-sell additional products when appropriate especially, Alcoholic Beverages.

● Handling complete Bar operations as and when assigned by person in charge.

● Handled Bar operations including ordering and managing par stock of all the items, and alcohol inventories.

● Participated and won Upselling competition in the Outlet with over 166k Revenue in the Month of December.

●Nominee for employee of the month of February 2022

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Cleaned counters, machines, utensils and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Memorized recipes for specialty coffee beverages and seasonal offerings.
• Made and served brand-specific café beverages per day with speed, quality and consistency.
• Complied with standards for merchandising, stocking and storing product.

• Worked to build relationships with customers and built potential for additional sales.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Listened to clients and introduced solutions to satisfy business and personal needs.
• Analyse market's potential, track sales and status reports .
• Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
• Continuously improve through feedback

• Managed opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Train and supervise staff.
• Ensure all food safety procedures are strictly adhered to according to sanitary regulations.
• Meet revenue objectives.
• Implement appropriate strategies to resolve adverse trends and improve sales.
• Maintain safe working conditions.
• Follow procedures regarding the handling of cash, property, products and equipment.
• Audit inventory levels to ensure product availability, and order products as necessary.
• Client integration, telephonically and front line