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To gain experience in a professional environment where my technical abilities and interpersonal skills can be applied to real world problems, further your company's relationship with its customers, and bring new ideas to your company. Knowledgeable and dedicated customer service professional with extensive experience in the Health Insurance industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Educated single mother trying to provide a better life for my kids. The gap in my work career was due to mother being diagnosed with ALS. I had to leave my place of employment and move to take care of her, I did that her remaining 4 years until she passed away. She passed during the pandemic so enrolled in DeVry University where I graduated with honors with my associates degree in applied sciences focus on engineering technology. I also got my undergrad for Information technology essentials. I would be a great employee because I am a very patient, empathetic person, and I am always cheering other people on and pushing them to do their best. I think I would greatly motivate my coworkers as I take work very seriously while maintaining an upbeat personality. I have had a few jobs that were big on customer service, I personally love customer service jobs, trying to help someone fix a problem or help reassure the customer that we're doing everything we can possible to correct this inconvenience. That we will do everything in our power to accommodate and correct these issues. I was on the Dean’s list multiple times throughout my college career and even got nominated to the NSLS, The National Society of Leadership and Success. There I accomplished my advanced leadership and Executive Leadership courses and credits. I graduated early from DeVry University with a 3.95 GPA and even participated in a volunteer project for my peers and community called Helping Hands, as part of my Better World Project Focusing on mental health and bridging the gap that separated my community and peers. During the courses in the NSLS I was involved with Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training session. Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership, time management, and goal setting. Success Networking Teams: Participated in peer based leadership development teams Experience in setting and achieving goals, receiving coaching, coaching others, and holding others accountable to commitments. Polite and professional [Job Title] successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I have over 30 years of customer service experience, 10 of which are in a call center or call center environment via work from home.

Customer Service Representative experienced in optimizing customer interactions and enhancing satisfaction through effective communication and problem-solving. Drove efficiency and customer loyalty by leveraging product knowledge and conflict resolution skills in fast-paced environments. Contributed to team success by managing escalated customer support issues and fostering a positive, supportive atmosphere.

STEPHEN KINTU

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CALL CENTER AGENT/ WAITER

WAITER

WAITER

Education

ADVANCED CERTIFICATE IN COMPUTER SCIENCE -

High School Diploma -

Certificate of Higher Education - LOGISTICS AND SUPPLY CHAIN MANAGEMENT

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Certificate of Higher Education - LOGISTICS AND SUPPLY CHAIN MANAGEMENT

CALL CENTER AGENT/ WAITER

ADVANCED CERTIFICATE IN COMPUTER SCIENCE -

WAITER

WAITER

High School Diploma -

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