Steven Chavez
Front of House
Dubai,Al Barsha 1
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front of House Staff Member
NATHALIE NUTRITION AND CATERING SERVICES L.L.C
06.2022 - 12.2023
- Reduced wait times for customers by efficiently managing tables turnover rates during high-volume shifts.
- Utilized POS system to receive and process food and beverage orders.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Adjusted food preparation methods in accordance with customer requests.
- Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
Front of House Assistant
Transguard Group
11.2021 - 06.2022
- Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Helped guests at tables when in need of assistance.
General Worker
Accuro Specialist Support Services
11.2015 - 10.2021
Education
Associate Hotel And Restaurant Management
Gordon College
Olongapo City Sports Complex, Gordon College, Phil03.2012
High School Diploma -
Iram High School Olongapo City Philippines
Iram New Cabalan Olongapo City Philippines02.2010
Skills
- Professional Appearance
- Upselling
- Service prioritization
- Order Taking
- Greeting guests
- Seating arrangements
- Menu Memorization
- Flexible and Adaptable
- Team Collaboration
Additional Information
Nationality:Filipino
Age:28
Certification
CERTIFICATE OF APPRECIATION ● "JCI
Preparation and Survey" Sheikh Khalifa
General Hospital/Umm Al Quwain,UAE
- SERVICE CERTIFICATE of Acknowledgement and Express Gratitude for Hard Work for and on Behalf of Eat Right Food Concepts L.L.C
Languages
English
Upper intermediate (B2)
Timeline
Front of House Staff Member
NATHALIE NUTRITION AND CATERING SERVICES L.L.C
06.2022 - 12.2023
Front of House Assistant
Transguard Group
11.2021 - 06.2022
General Worker
Accuro Specialist Support Services
11.2015 - 10.2021
Associate Hotel And Restaurant Management
Gordon College
High School Diploma -
Iram High School Olongapo City Philippines
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