Stewart John Casiño
Navy, Abu Dhabi
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Adidas Emerging Markets LLC
2022.06 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed individualized training plans to achieve staff readiness.
- Recorded and edited videos to facilitate remote learning.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Store Keeper
Adidas Emerging Markets LLC
2019.10 - 2022.05
- Received product shipments and organized in stockroom storage area.
- Documented shipping and receiving records to confirm receipt of orders.
- Received, merchandised and arranged all shop items for visual display.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Used picolink/als to check and count all product inventories.
- Assisted customers by answering questions and suggesting merchandise.
- Trained, coached and scheduled employees to improve store upkeep and operations.
Store Incharge
London Dairy Cafe
2017.08 - 2019.08
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Team Leader
London Dairy Cafe
2014.08 - 2017.07
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Education
Associate of Science - Central Sterile Supply Department
Al Resalah Consultancies And Training
Abu Dhabi01.2024
Associate of Science - Computer Science
Asian College of Science And Technology
Cagayan De Oro, Philippines03.2007
Skills
- Guest Relations
- Microsoft Word, Excel and Powerpoint
- Organization Skills
- HTML/Coding/Phyton
- Cash Handling Accuracy
- Customer Service
- Sales Expertise
- Google Docs
- Adobe Systems Adobe Creative Cloud
- Time Management
- Multitasking Strengths
- Order Supplies
- Critical Thinking
- Document Generation
- Transportation and Logistics Coordination
- Warehouse and Transportation Operations
- Project Assignments
- Client Relations
- Cost Control
- Shipment Coordination
Accomplishments
- First Aid CPR/AED
- IFFCO Group of Companies
- Dubai, United Arab Emirates, STEWART JOHN CAPUSO CASIÑO
- PERSONALPROFILE
- I am currently a Store Keeper in Adidas AlMaryah Mall for 2years.
Certification
- Licensed First Aid/BLS - 2017
- Certified Green Ambassador, Adidas Emerging Markets LLC - 2021
Additional Information
UAE Driver's License
Languages
English
Advanced (C1)
Timeline
Sales Associate
Adidas Emerging Markets LLC
2022.06 - Current
Store Keeper
Adidas Emerging Markets LLC
2019.10 - 2022.05
Store Incharge
London Dairy Cafe
2017.08 - 2019.08
Team Leader
London Dairy Cafe
2014.08 - 2017.07
Associate of Science - Central Sterile Supply Department
Al Resalah Consultancies And Training
Associate of Science - Computer Science
Asian College of Science And Technology
- Licensed First Aid/BLS - 2017
- Certified Green Ambassador, Adidas Emerging Markets LLC - 2021
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