Suad Ahmed
Dubai,United Arab Emirates
Summary
Detail-oriented professional with advanced proficiency in C++, Python, SQL, R, and Microsoft Excel. Demonstrates strong problem-solving abilities, teamwork, and good presentation skills to deliver data-driven insights and solutions. Adept at maintaining accuracy through attention to detail while contributing to collaborative environments. Committed to leveraging technical expertise and analytical skills to drive impactful results.
Overview
3
3
years of professional experience
Work History
Interpretation Customer Services
Teleperformance
Dubai
01.2021 - 01.2023
- Provided interpretation services between English and Somali for diverse client needs, ensuring accurate and efficient communication.
- Assisted elderly individuals and non-English-speaking clients in the UK and USA, facilitating smooth interactions with English-speaking professionals for daily tasks and errands.
- Supported customers with varying levels of English proficiency (L1, L2, L3) through tailored interpretation and guidance.
- Delivered high-quality customer service while adhering to professional standards and confidentiality protocols.
Admin Assistant
Silk Road, UAEBBY
Sharjah
08.2019 - 10.2019
- Ensured the safety and preservation of books and art pieces throughout the duration of the exhibition, implementing protective measures and monitoring conditions.
- Collaborated with performers to coordinate the technical aspects of their performances, including managing props and ensuring smooth execution.
- Greeted and engaged with visitors, providing in-depth explanations of the exhibition's objectives and guiding them through key themes and exhibits.
Education
High School Diploma - Highschool
Al Zuhour Private School
SharjahBachelor of Science - Computer Science
American University of Sharjah
SharjahSkills
- C
- Python
- SQL
- R
- Data Analysis
- JavaScript
- Html CSS
- Microsoft Excel - Advanced
- Good presentation skills
- Attention to detail
- Teamwork
- Problem-solving
Languages
English
Fluent
Arabic
Fluent
Timeline
Interpretation Customer Services
Teleperformance
01.2021 - 01.2023
Admin Assistant
Silk Road, UAEBBY
08.2019 - 10.2019
High School Diploma - Highschool
Al Zuhour Private School
Bachelor of Science - Computer Science
American University of Sharjah
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