Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Custom
Timeline
Generic
Subash Thapa

Subash Thapa

Dubai/Abu Dhabi,United Arab Emirates

Summary

Dynamic professional with expertise in digital marketing, sales, and management, demonstrating a strong customer service ethic and proficiency in Microsoft CRM. Adept at collaboration and communication, driving innovation through effective social media strategies and field operations. Committed to punctuality and timekeeping, with a proven track record of handling cash transactions efficiently. Career goals include leveraging skills in marketing and customer service to enhance business growth and client satisfaction.

Friendly and approachable, excels in customer service and safety management, ensuring positive and secure experience for all guests. Adept in clear communication and problem-solving, facilitating smooth operations and guest satisfaction. Committed to creating memorable experiences in customer service role.

Energetic worker dedicated to creating fun environment and helping participants enjoy events. Works well within teams to develop creative ideas and solve diverse problems impacting guest safety and satisfaction.

Overview

12
12
years of professional experience

Work history

Ride Attendant

Global Village Dubai
Dubai, United Arab Emirates
09.2024 - 09.2025
  • Company Overview: Company Industry: Entertainment
  • Ensure Safety: Check restraints, enforce ride rules, and monitor guest behavior.
  • Operate Rides: Start/stop attractions, manage queues, and maintain equipment functionality.
  • Engage Guests: Provide instructions, answer questions, and enhance visitor experience.
  • Company Industry: Entertainment

Cashier

Threads
Abu Dhabi, UAE
08.2025 - 09.2025
  • Managed queue effectively during peak hours for seamless checkout process.
  • Packaged customer items carefully, ensuing merchandise safety.
  • Identified counterfeit notes whilst handling cash, ensuring financial security.
  • Processed payments swiftly for improved customer experience.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.

Front Desk Receptionist

Ciwec hospital-Kathmandu
Kathmandu, Nepal
05.2022 - 02.2024
  • Greet & Assist: Welcome guests, manage inquiries, and direct visitors.
  • Handle Communications: Answer calls, respond to emails, and relay messages.
  • Coordinate Logistics: Schedule appointments, manage bookings, and maintain records.

Customer Service Representative

Kalash service private limited-Lalitpur
Lalitpur, Nepal
01.2021 - 03.2022
  • Resolving Customer Issues: Addressing complaints, troubleshooting problems, and providing timely solutions to ensure customer satisfaction.
  • Providing Information: Assisting customers with product/service inquiries, order tracking, and guiding them through company policies or processes.

Cashier

Enoc-Dubai
Dubai, United Arab Emirates
03.2015 - 03.2016
  • Company Overview: Company Industry: Information Technology and Services
  • Process Transactions: Accurately handle payments, provide change, and issue receipts.
  • Assist Customers: Answer queries, resolve checkout issues, and maintain friendly interactions.
  • Manage Cash: Balance registers, track sales, and report discrepancies.
  • Company Industry: Information Technology and Services

Marketing Executive

Digitek private limited-Kathmandu
Kathmandu, Nepal
12.2013 - 02.2015
  • Company Overview: Company Industry: Wholesale
  • Strategy & Campaigns: Plan, execute, and measure marketing campaigns.
  • Brand Management: Maintain brand consistency, create content, handle PR.
  • Digital Marketing: Optimize SEO/SEM, social media, email, and analyze data.
  • Company Industry: Wholesale

Education

Diploma, High school diploma - Management

Welhams higher secondary school

High school - English

Hindu Vidya Perth Nepal, Tribhuvan University (TU)
Lalitpur,Nepal

Skills

  • Collaboration
  • Communication
  • Digital Marketing
  • Innovation
  • Customer service ethic
  • Punctuality and timekeeping
  • Patience with customers
  • Handling cash transactions
  • Management
  • Marketing
  • Sales
  • Social Media
  • Field Operations
  • Customer Service
  • Microsoft CRM

Languages

Hindi
English

Personal Information

  • Date of birth: 02/25/91
  • Gender: Male
  • Nationality: Nepal
  • Marital status: Single

Custom

0

Timeline

Cashier

Threads
08.2025 - 09.2025

Ride Attendant

Global Village Dubai
09.2024 - 09.2025

Front Desk Receptionist

Ciwec hospital-Kathmandu
05.2022 - 02.2024

Customer Service Representative

Kalash service private limited-Lalitpur
01.2021 - 03.2022

Cashier

Enoc-Dubai
03.2015 - 03.2016

Marketing Executive

Digitek private limited-Kathmandu
12.2013 - 02.2015

Diploma, High school diploma - Management

Welhams higher secondary school

High school - English

Hindu Vidya Perth Nepal, Tribhuvan University (TU)
Subash Thapa