Subham Lakandri
Dubai
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
Work History
Sales Associate
Azadea Group
01.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high level of product knowledge.
- Assisted in training new staff members on company policies, product information, and sales techniques for seamless onboarding experience.
Retail Sales Associate
Adidas
01.2020 - 10.2022
- Identified and maximized sales opportunities, and increased customer retention rates
- Trained new sales professionals and provided coaching as needed to maintain company sales success
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products
- Worked to ensure neat and attractive sales environment, and assisted in setup of visual displays.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
IT Sales Associate
Adeeba E Services pvt ltd
01.2018 - 12.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Sales Associate
H&M Store
07.2015 - 12.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Bachelor of Arts - Mass Communication And Journalism
Gyan Jyoti College
Siliguri, India08.2017
Skills
- Customer Needs Assessment
- Inventory Control
- Promotional support
- Payment Processing
- Product Sales
- Upselling
- Multi-tasking strength
- Cash Handling
- Cash Handling Accuracy
- Time Management
- Customer Service
- POS System Operation
Additional Information
- Cancelled employment visa 25/04/2024
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Nepali
Bilingual or Proficient (C2)
Bengali
Advanced (C1)
Timeline
Sales Associate
Azadea Group
01.2023 - 03.2024
Retail Sales Associate
Adidas
01.2020 - 10.2022
IT Sales Associate
Adeeba E Services pvt ltd
01.2018 - 12.2019
Sales Associate
H&M Store
07.2015 - 12.2017
Bachelor of Arts - Mass Communication And Journalism
Gyan Jyoti College
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