SUBHAN ULLAH
Dubai
Summary
Highly detail-oriented individual, eager to contribute towards the building of a strong finance team. Skilled at handling daily accounting transactions. Knowledge and understanding of various Accounting and Finance tools.
Motivated professional with extensive experience in customer service, accounts and administrative tasks.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Keytaab Hub Private Limited
01.2022 - 02.2024
- Accounts, Administration, Customer service
- Selling products & services
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Customer Service Cashier
Arabian Automobiles Co LLC
03.2017 - 11.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Redeemed coupons to discount purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
Administrative Assistant
IMCO International Medical Supply Co LLC
09.2016 - 02.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed filing system, entered data and completed other clerical tasks.
Accounts Assistant
Ocean Masters Co LLC
09.2012 - 11.2014
- Supported the team by successfully assisting with accounting tasks
- Entered financial transactions in online databases
- Checked and updated spreadsheets for accuracy
- Prepared financial reports
- Efficiently worked with various types of accounting software
- Worked As Customer Service Representatives in Delivery Orders Counter
- Handled Customers Inquires About Import & Export Cargo
- Imports & Exports Documentations.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Improved cash flow management by monitoring accounts receivable and following up on overdue invoices.
- Communicated regularly with customers regarding account questions and issues.
Education
Master of Commerce - Accounts & Finance
University of Peshawar
Peshawar, Pakistan02.2010
Skills
- Administrative Support
- Microsoft Excel
- Customer and client relations
- Computer Proficiency
- Professional Communication
- Account Reconciliation
- Internet Research
- Microsoft Outlook
Languages
English
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Pashto
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Personal Information
Experience professional in cash handling customer service, accounts and administrative task.
Driving License - Dubai UAE
References
References available upon request
Timeline
Administrative Assistant
Keytaab Hub Private Limited
01.2022 - 02.2024
Customer Service Cashier
Arabian Automobiles Co LLC
03.2017 - 11.2021
Administrative Assistant
IMCO International Medical Supply Co LLC
09.2016 - 02.2017
Accounts Assistant
Ocean Masters Co LLC
09.2012 - 11.2014
Master of Commerce - Accounts & Finance
University of Peshawar
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