Years of Professional Experience
SUBHANKAR KHAN
Operations Management Professional
Sharjah
Summary
Innovating, result-oriented and resourceful Management Professional offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through optimization and effective communication.
Overview
12
12
8
8
Years of Business Development Experience
7
7
Years of experience in handling Business Operations
10
10
Years of Office Management Experience
12
12
Years of expertise in Business Communications
Timeline
Business Operations Manager
Mecon Building Construction - SP LLC
10.2021 - 11.2022
Senior Leasing Consultant
Kingpin Properties (Elixir Group)
02.2021 - 09.2021
Operations Manager
Mecon Manufacturing & Contracting FZC
09.2015 - 08.2020
Executive MBA - Business Administration And Operations
Hult International Business School
09.2013 - 08.2015
Business Development Manager
Mecon Manufacturing & Contracting FZC
05.2013 - 08.2015
Service Coordinator
Grundfos
11.2010 - 04.2013
B.E.(Hons) EEE - Electrical & Electronics Engineering
Bits - Pilani
09.2006 - 08.2010
Skills
Operations Management
Work History
Business Operations Manager
Mecon Building Construction - SP LLC
Dubai
10.2021 - 11.2022
- Review company's strategic plans and developed departmental goals and standards to support vision.
- Identify opportunities for optimization of process and procedures in all departments.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Designed and created forms, reports and presentations detailing business development activities.
- Kept meticulous client notes and updated account information in company databases.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Streamlined Operations resulting in increased profits by 15%.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Identified procedure or process changes required to improve performance and productivity.
- Developed standard operating procedures for all administrative employees.
Senior Leasing Consultant
Kingpin Properties (Elixir Group)
Dubai
02.2021 - 09.2021
- Liaise with clients and provide options & solutions for their staff accommodations needs.
- Identified potential prospects via cold calling over 50 customer calls per day and schedule meetings.
- Search properties and liaise with landlords for managing property.
- Negotiate prices with landlord for leasing of property.
- Assist existing clients to look at new property locations during their project change phase.
- Research areas with high visibility as possible locations for banners and ads.
- Responded to requests and scheduled appointments for property showings.
Operations Manager
Mecon Manufacturing & Contracting FZC
Sharjah
09.2015 - 08.2020
- Implement process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow by 40%.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Prepared annual budgets with controls to prevent overages.
- Ensuring that client SLAs and deliverables are met, and effective resolution is provided.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Identified and resolved unauthorized, unsafe or ineffective practices and increased profit to 20% by streamlining operations.
Business Development Manager
Mecon Manufacturing & Contracting FZC
Sharjah
05.2013 - 08.2015
- Prepare, monitor, and complete sales action plans to improve sales by 30%.
- Negotiate, manage, and prepare all commercial contracts.
- Organizing & controlling programs with respect to cost, resource deployment, time overruns and quality compliance to ensure satisfactory execution of same.
- Improve sales management and strategize for targeting & entering new markets.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Implemented successful approaches to revitalize underperforming product lines and create new profit-generating enterprises.
- Compiled product and customer data to generate informed profit projections.
Service Coordinator
Grundfos
Dubai
11.2010 - 04.2013
- Monitored schedules for workshop and field service for pumps, created quotations, orders and invoices for service-related jobs.
- Maintained effective customer service by responding to service requests quickly to increase overall sales by 10%.
- Collaborated with local and international customers to understand their requirement and ensure customer satisfaction.
- Delivered technical support to Sales Team, assisted Internal & External Auditors in their interim.
- Directed complete range of operations entailing service and troubleshooting pumping systems, commissioning pump / booster sets.
- Generated & maintained service reports and validated in SAP.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
Education
Executive MBA - Business Administration And Operations
Hult International Business School
Dubai, UAE 09.2013 - 08.2015
B.E.(Hons) EEE - Electrical & Electronics Engineering
Bits - Pilani
Dubai, UAE 09.2006 - 08.2010
Trainings and Seminars Attended
- Six Sigma Green Belt Training (Currently Pursuing)
- Project Management Professional (Only class-room training, not certified)
- Business Finance
- Developing a positive Safety Culture
- Management strategies & business models for emerging markets
- International Negotiations
- Successful Sales Techniques & Management Strategies
- Industry 4.0: Digitization of the Manufacturing Sector
- Future Transformation and Project Management
- Innovation Project’s Management
Additional Information
Marital Status: Married
License: Valid UAE driving license,
Nationality: Indian
Visa Status: Spouse Visa
Notice Period: Immediately Available to join
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