Experienced Operations and Business Excellence Professional with 14 years in operations management, business development, procurement, process optimization, production management and strategic project execution across manufacturing, fabrication, and facilities management industries. Skilled in workflow optimization, Lean methodologies, vendor management, and contract negotiation, driving efficiency and cost reduction. Proven ability to lead cross-functional teams, manage budgets, track KPIs, and implement process improvements to enhance productivity and business performance.
Years of Optimizing Operations
Years of Production Management
Years of Procurement Experience
Years of Facility Management Operations
Operations Management
Managed sales, design, procurement, and production operations, ensuring seamless collaboration with stakeholders, vendors, and suppliers. My responsibilities included setting KPIs, driving process-improvements, overseeing team performance, and ensuring compliance with quality and safety standards. I also handled vendor relations, budget planning, recruitment, and quality control while working toward ISO certification.
- Optimized the sales process to enhance client understanding and increase conversion rates by 30%.
- Established procurement guidelines and policies to eliminate project hindrances, reducing material sourcing delays, minimizing errors, and cutting sourcing costs by 40%, ensuring timely project completion.
- Mapped and streamlined the production process to minimize reworks, errors, and rejections. Implemented additional quality checkpoints, enhanced efficiency and increased production output by 25%.
I managed strategic planning, factory operations, and process improvements to drive business growth and efficiency. My responsibilities included overseeing procurement, ensuring quality standards, optimizing costs, and leading a high-performing team. Additionally, I handled budgeting, expense control, legal compliance, and resource optimization while streamlining processes and providing performance reports.
- Secured a new client and successfully attained a AED 10 million project within the first three months.
- Established procurement policies, enhanced the vendor database, and strengthened supplier relationships.
- Implemented project management software, improving execution efficiency and increasing on-time project completion rates by 20%.
I managed client onboarding and operations for labor accommodation units, overseeing facility management, property maintenance, utilities, and service contracts. My role included budgeting, inventory control, process improvements, and ensuring compliance with safety regulations. Additionally, I supervised vendor relations, housekeeping, security, and infrastructure maintenance while optimizing efficiency and developing SOPs.
- Created a comprehensive maintenance plan to optimize resources and reduce costs by 15%.
- Established SOPs for procurement, housekeeping, and maintenance to improve efficiency and standardization.
Managed factory operations for steel equipment fabrication, ensuring HSE compliance and quality control. Led process improvements, cost management, and staff training to boost productivity and customer service. Oversaw client SLAs, resolved issues, and streamlined workflows. Drove sales growth by securing new clients, increasing sales by 30%, and optimizing pricing strategies. Conducted market research to enhance profitability and expand into new markets.
- Achieved AED 1.5 million in savings over three years by optimizing operations and resource allocation through a productivity improvement plan.
- Cut department operating costs by 18% in 12 months by streamlining processes and utilizing Primavera for enhanced efficiency.
- Delivered the RAK White Cement Plant Upgradation Project ahead of schedule and AED 800,000 under budget through strategic planning and resource management.
- Developed and standardized SOPs for sales and production, improving project documentation, traceability, and efficiency by 30%.
Managed workshop and field service schedules for pumps, handling quotations, orders, and invoices. Improved response times, boosting sales by 10%. Supported local and international clients, provided technical assistance to sales, and aided auditors. Oversaw troubleshooting and commissioning of pump systems while ensuring accurate SAP reporting and regulatory compliance.
- Improved service response times, boosting sales by 10%.
- Developed a service tracking system to streamline scheduling, ensuring timely fulfillment of service and commissioning requests.
Marital Status: Married
License: Valid UAE driving license,
Nationality: Indian
Languages: English, Hindi