SUBITH KS
Sales Executive \ Administration
Ras Al Khaimah
Summary
Experienced professional with 11 years of diverse background in administration, customer service, office management, documentation, and sales. Committed to driving company growth and achieving personal success in an excellent work environment. Demonstrated success in sales, delivering exceptional customer service, and managing teams effectively. Skilled in office administration, sales support, business development, and system administration. Strong communication and interpersonal abilities, adept at building and maintaining customer relationships. Results-oriented and thrive in fast-paced environments. Seeking a challenging position to utilize my expertise and contribute to organizational success.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Duty Manager
Etisalat
Ras Al Khaimah
11.2021 - 05.2023
- Oversaw daily operations, ensuring efficient store functioning and exceptional customer service delivery
- Managed a team of sales representatives, providing guidance, coaching, and support to drive sales performance
- Monitored sales data, analyzed trends, and prepared reports to identify opportunities for revenue growth
- Addressed customer inquiries, resolved issues, and maintained high levels of customer satisfaction
- Assisted with administrative tasks such as record-keeping, documentation control, and reporting
- Assisted in monitoring and maintaining inventory levels, ensuring accurate stock management and availability of products
Sales Executive
Etisalat
Ras Al Khaimah
02.2017 - 10.2021
- Digital store operation
- Provided exceptional customer service to address inquiries, concerns, and complaints promptly, ensuring high customer satisfaction ratings
- Developed and implemented sales strategies to achieve and exceed individual and team targets, consistently delivering strong sales performance
- Maintained accurate customer records and utilized database systems to track customer interactions, ensuring efficient follow-up and personalized services
- Assisted customers with technical support, troubleshooting, and configuring their devices or services
- Handled customer complaints and resolving issues effectively and efficiently
- Consistently achieved and exceeded sales targets, leveraging effective sales techniques and negotiation skills
Sales Associate
Carrefour Oman
Sohar
11.2013 - 05.2016
- Coordinated with merchandisers and suppliers to maintain optimal stock levels of required goods
- Managed inventory and maintained shelves, racks, and displays by adhering to company guidelines and implementing effective product rotation strategies
- Provided exceptional customer assistance by effectively assisting customers in locating and selecting products, delivering comprehensive product information, and delivering personalized recommendations based on their needs
- Facilitated inventory management processes through regular stock checks, stocktaking, and cycle counting to maintain accurate stock levels and support efficient operations
- Contributed to event marketing, sales and brand promotion.
SYSTEM ADMIN
CLUSTER TECHNOLOGIES
MALAPPURAM
09.2012 - 10.2013
- Installed, configured, and maintained computer systems, servers, and network infrastructure to ensure smooth operations and optimal performance
- Troubleshot hardware, software, and network problems, applying effective solutions and providing timely resolutions
- Implemented and maintained data backup and disaster recovery procedures to protect critical information
- Administered user accounts, permissions, and access controls, ensuring data security and confidentiality
- Monitored and managed system performance, proactively identifying and resolving issues to minimize downtime and maximize productivity
- Learned and adapted quickly to new technology and software applications
CUSTOMER RELEATIONSHIP EXECUTIVE
VODAFONE MOBILE SERVICES LTD
MALAPPURAM
09.2011 - 08.2012
- Built and maintained strong relationships with customers, ensuring their satisfaction and loyalty to Vodafone
- Acted as the primary point of contact for customers, addressing inquiries, resolving concerns, and providing exceptional service
- Handled customer complaints and worked towards effective resolutions, aiming to retain customers and enhance their overall experience
- Managed customer accounts, including updating customer information, processing orders, and handling billing inquiries
- Utilized customer relationship management (CRM) software to track customer interactions, maintain records, and generate reports
- Worked well in a team setting, providing support and guidance
- Paid attention to detail while completing assignments
Education
Bachelor of Computer Applications - Computer Programming
IMTS
DELHI 06.2009 - 08.2012
Skills
Staff Management
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Duty Manager
Etisalat
11.2021 - 05.2023
Sales Executive
Etisalat
02.2017 - 10.2021
Sales Associate
Carrefour Oman
11.2013 - 05.2016
SYSTEM ADMIN
CLUSTER TECHNOLOGIES
09.2012 - 10.2013
CUSTOMER RELEATIONSHIP EXECUTIVE
VODAFONE MOBILE SERVICES LTD
09.2011 - 08.2012
Bachelor of Computer Applications - Computer Programming
IMTS
06.2009 - 08.2012
Similar Profiles
Abdulla AljeaidiAbdulla Aljeaidi
Specialist Workforce Management at EtisalatSpecialist Workforce Management at Etisalat
Angad KharkaAngad Kharka
Sr. Sales Executive at EtisalatSr. Sales Executive at Etisalat
TINO K BOBANTINO K BOBAN
Sales Executive(POS) at EtisalatSales Executive(POS) at Etisalat