Subi Vasudev
Dubai,United Arab Emirates
Summary
Accomplished professional with expertise in customs documentation, clearance, and import/export procedures across various transport modes. Proficient in utilizing the Dubai Trade Portal for seamless FZE to mainland and international transfers. Strong skills in HS code classification, negotiation with suppliers and transporters, and processing VAT and customs duties. Experienced in managing warehouse operations and crisis situations, with a focus on relationship management to enhance business outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Senior Customer Service Representative
WILHELMSEN WPS DUBAI PORT SERVICES LLC
Dubai, United Arab Emirates
04.2014 - 08.2025
- Coordinated VSL arrivals, police, SSD, EHS, Dnata, customs, and port for all shipments.
- Processed Certificate of Origin applications in the Dubai Chamber and invoicing attestations at MOFA.
- Renewed importer/exporter codes for clients efficiently.
- Arranged V.C.C. and RTA paperwork per client requests.
- Sent quotations and offers to clients for diverse shipping jobs.
- Collected B/L, D/O, and other essential documents for clients.
- Processed import and export customs declarations via Dubai Trade, facilitating timely payments of port and customs charges.
- Ensured on-time shipment deliveries aligned with customer-requested dates.
CUSTOMS CLEARANCE CLERK
BLUE BELL SHIPPING LLC
05.2013 - 04.2014
- Processed diverse customs documents to ensure efficient import and export operations.
- Reviewed and approved shipping documents, confirming completeness before submission.
- Coordinated with departmental representatives to gather necessary information on goods.
- Collected delivery orders, NOCs, and export bills of lading for processing.
- Managed import and export documentation, including preparation of entry bills.
- Facilitated customer interactions to clear cargo and generate vehicle clearance certificates.
- Generated inspection reports to comply with regulatory requirements.
CUSTOMS CLEARANCE CLERK - AIR FREIGHT (IMPORTS-EXPORT)
SHIPPING TRADING & LIGHTERAGE CO. LLC
09.2012 - 04.2013
- Collected delivery orders and documents from shipping lines.
- Conducted Customs inspection formalities to ensure compliance.
- Arranged cargo delivery, coordinating logistics effectively.
- Prepared gate passes to facilitate smooth entry.
Education
BACHELOR OF COMMERCE - FINANCE
BHARTIYA GURU KULA VIDYAPEEDAM
09.2012 - 04/2013
DIPLOMA IN CORPORATE ACCOUNTS AND MANAGEMENT - SAP Finance
Zabeel International Institute of Management & Technology
03/2011 - 04/2011
Diploma of Education - IATA/FIATA Cargo Introductory course
PATRIOT AVIATION COLLEGE
Kerala , India 11/2009 - 10/2010
Emergency First Aid at work (DCAS) course
First Aid International
Dubai , UAE Fire Safety Fundamentals & Proper Use of Fire Extinguishers & Fire Warden Duties.
Eurolink Safety
Dubai , UAE Skills
- Customs Documentation & Clearance
- Free Zone (FZE) Operations
- Import/Export Procedures (Air, Sea, Road)
- Dubai Trade Portal (M-Token, E-Mirsal)
- FZE to Mainland/International Transfers
- Local Market Purchases & Return Shipments
- HS Code Classification
- Supplier & Transporter Negotiation
- VAT & Customs Duty Processing
- Warehouse Management
- Crisis handling proficiency
- Decision-Making expertise
- Relationship Management
Certification
- FIATA
- SAP (Finance) Training Programs
- Dubai Trade (Mirsal 2 Training)
- Dubai Customs (SG Deposit and Claim)
- SAP FI and CO
Languages
English
Advanced
Hindi
Upper intermediate
Tamil
Fluent
Malayalam
Native
Accomplishments
- Appreciation for handling 400 units of transshipment for WWS- 2025.
- Outstanding performance in handling G2 Ocean Export Break Bulk - 2023.
- Outstanding performance in handling Qatar Steel Project Cargo - 2022.
Affiliations
Reading
Sketching Portraits
Part-time artist
Travelling
REFERENCES
Pramod Chakrapany
Wilhelmsen WPS Dubai Port Services LLC
Ammar Oliyath
Wilhelmsen WPS Dubai Port Services LLC
DECLARATION
I confirm that the information presented in this CV is accurate and complete.
Timeline
Senior Customer Service Representative
WILHELMSEN WPS DUBAI PORT SERVICES LLC
04.2014 - 08.2025
CUSTOMS CLEARANCE CLERK
BLUE BELL SHIPPING LLC
05.2013 - 04.2014
CUSTOMS CLEARANCE CLERK - AIR FREIGHT (IMPORTS-EXPORT)
SHIPPING TRADING & LIGHTERAGE CO. LLC
09.2012 - 04.2013
BACHELOR OF COMMERCE - FINANCE
BHARTIYA GURU KULA VIDYAPEEDAM
09.2012 - 04/2013
DIPLOMA IN CORPORATE ACCOUNTS AND MANAGEMENT - SAP Finance
Zabeel International Institute of Management & Technology
03/2011 - 04/2011
Diploma of Education - IATA/FIATA Cargo Introductory course
PATRIOT AVIATION COLLEGE
11/2009 - 10/2010
Emergency First Aid at work (DCAS) course
First Aid International
Fire Safety Fundamentals & Proper Use of Fire Extinguishers & Fire Warden Duties.
Eurolink Safety
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