SUBODH KUMAR
ABU DHABI,United Arab Emirates
Summary
Dynamic Sales Coordinator versed in generating and presenting competitive sales quotes. Drives revenue through meticulous deadline management and product knowledge. Superior record of sales growth and customer retention.
Overview
9
9
years of professional experience
Work History
Sales coordinator
MJ GLOBAL PVT LTD
NOIDA, INDIA
04.2020 - 05.2024
- Handled inbound queries by phone, email and in person.
- Responded to customer inquiries and resolved issues promptly to maintain client satisfaction.
- Coordinated sales activities with effective communication between sales teams and clients.
- Processed purchases and sales orders promptly.
- Followed up on sales quotes and potential leads within target timeframes.
- Negotiated prices and offered cost-effectives sales quotes to entice prospective customers.
- Served as first point of contact for customer queries, expertly handling inbound calls.
- Input orders onto internal system to maintain updated sales records.
- Supported front-line sales teams with well-coordinated administrative operations.
- Prepared and distributed sales reports for internal review and analysis.
- Worked cross-functionally, communicating with team members at multiple levels to deliver first-class customer service.
- Managed logistics for sales events and trade shows.
- Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
- Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
- Allocated teams, materials and calendar space for individual projects.
- Optimised sales generation by analysing sales metrics and adjusting strategy planning.
Sales assistant
EXPO MACHINE TOOLS PVT LTD
NOIDA, INDIA
06.2015 - 03.2020
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Worked energetically to maintain efficient operations during peak trading hours.
- Assisted customers in locating specific items to boost satisfaction.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Maintained knowledge of products and features to provide recommendations to customers.
- Followed company procedures and guidelines for smooth retail operations.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Updated product labelling and pricing to reflect discounts and offers.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Education
Bachelor of Commerce - COMMERCE
MAHATMA GANDHI UNIVERSITY
INDIA 05.2012 - 12.2015
Skills
- Sales techniques
- Retail marketing
- Multitasking
- Relationship Management
- Business development
- Account management
- Innovative sales strategy
- Sales strategy
- B2B Marketing
- B2B sales
- Sales goal attainment
- Team motivation techniques
- Brand building
Timeline
Sales coordinator
MJ GLOBAL PVT LTD
04.2020 - 05.2024
Sales assistant
EXPO MACHINE TOOLS PVT LTD
06.2015 - 03.2020
Bachelor of Commerce - COMMERCE
MAHATMA GANDHI UNIVERSITY
05.2012 - 12.2015
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